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E-Commerce Logistics

Air cargo serving e-commerce

Online sales are expected to reach 3.5 trillion USD by 2019. Is the air cargo industry ready to capture and facilitate this growth? 

The global economy is increasingly turning to e-commerce, whether for online shopping between consumers and businesses, from consumer to consumer, or business to business. Traditional and digital worlds are also closely integrated with omnichannel solutions and business models mixing offline, online and even virtual experiences. E-commerce is a future growth driver for the air cargo industry, and therefore there's an increasing need for speed, visibility and easy returns, all of which will impact the logistics chain. IATA is driving change in the air cargo industry by simplifying the business and helping make air cargo easier, faster and smarter.

White paper - Key findings

  • Digital technologies have revolutionized the retail industry, buying patterns and consumer expectations, and will continue to do so
  • E-commerce is a future growth driver for the air cargo industry, as online shopping boosts demand for parcel delivery services worldwide
  • The increasing need for speed, visibility and easy returns heavily impacts the logistics chain 
  • Air cargo has to adapt and offer products and services that serve their e-commerce customers: end-to-end tracking and instant notification, fastest delivery, low cost 


IATA White Paper

Find out how the air cargo industry is addressing e-commerce, and IATA’s role driving these initiatives in this Air cargo serving e-commerce white paper.


Partnering for mutual benefit

Many of the initiatives supporting e-commerce are collaborative efforts. IATA works closely with many organizations around the world, such as:

  • The International Post Corporation (IPC) - representing most of the leading postal operators around the world - to cooperate with airlines to improve efficiency and transparency in post-airline operations through the Future of Mail by Air initiative (FoMbA)
  • The World Customs Organization (WCO), and is part of its e-commerce working group, to improve trade facilitation and controls at the border

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