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C2K Members

Composed by participants along the whole supply chain, such as airlines, freight forwarders, ground handling agents, and IT providers, C2K membership (pdf) includes some of the largest players in the industry.

Find out what some of our members and endorsing organizations have to say about C2K:




Swiss World Cargo  


"Quality stands at the heart of everything we do at Swiss WorldCargo.
Quality means not only meeting our promises to the customer; it also entails continuous monitoring, and continuous improvement. This is why C2K is one of the main pillars of our quality concept and why we use the C2K metrics in our performance measurement system."
Christine Barden, Director at Swiss WorldCargo

 Logo DB Schenker



"We are definitely only talking to carriers that have it (C2K)."
Thomas Mack, Head of Global Airfreight, Schenker AG





“Quality leadership is what we strive for every day at Lufthansa Cargo. The excellent, industry-standard process of C2K provides us with the fundament to improve Quality along the whole airfreight supply chain together with Forwarders and Ground Handling Agents chain and for the benefit of our Customers.”
Jan Martin Kienecker, Head of Quality Management and Multiprojectsteering at Lufthansa Cargo AG



“The C2K initiative places a measurable quality management system between freight forwarders and carriers, and contributes to further improve the service of the ground handlers. C2K helps reaching operational excellence through agreed standardized means.”
Franco Nanna, Head of Network Support of Cargolux Airlines



“Helping our customers to be a part of the world’s leading air transportation and logistics business.”
Jan Markill, Sales Director of EMEA Descartes Global Logistics Network.




“We see C2K as the enabler to achieve process-standardization and process integration within the entire air freight industry. Only by implementing and actively living C2K standards, shippers, truckers, ground handlers, carriers and forwarders can achieve and measure the long-needed transparency.”
Jeannette Goeldi, Global Head Standards & Governance Air Freight, Panalpina




"Together with C2K’s comprehensive quality management framework and CCN’s commitment in driving innovations to improve work flow and efficiency, we aim to simplify your business processes so you can focus on your bottom line."
Teow Boon Ling, Chief Executive Officer of CCN

Home Page Riege

"Ensuring continuous quality along the supply chain is a key aspect towards economic growth and success in the freight forwarding industry. Simply put: C2Kis the future."
Johannes Riege, President of Riege Software International GmbH


"Unisys is proud to have worked with C2K since 1997. As collaboration has become a source of greater value in the last decade, so too has the work of this cross-industry group."
Christopher Shawdon, VP Logistics Solutions


"C2K brings much needed standardization to the air cargo industry. It will lead to better and more predictable service delivery and is sure to become a de facto standard for the whole industry in the near future."
Akshay Shrivastava, Senior VP and Head of IT Services SBU, IBS Software Services


 Turkish Airlines

"We, at Turkish Airlines Cargo, place high priority to understand each customer’s needs on growing global market so that we can provide the highest quality of services. As part of our effort to achieve this goal, we are glad to work with C2K Quality Group to deliver even higher level of services in the most efficient way."
Atilla Lise, Snr. VP of Turkish Cargo


 IAG Cargo

"We are constantly striving to improve operational performance for the benefit of our customers. With this in mind, we are fully committed to C2K's objective of delivering a global quality standard for the logistics supply chain."
Steve Gunning, CEO of IAG Cargo

 Etihad Cargo

“Full / accurate data capture and timely execution of milestones are the foundation of quality end to end processes in our industry. At Etihad Cargo, we are proud to be the first Middle East Airline to be C2K certified. Meeting C2K standards will assist us to progress towards IATA’s e-freight goals."
David Kerr, Vice President of Etihad Cargo



Air Canada


“More than just a quality measurement tool, C2K provides a great foundation to drive industry transformation and continuous improvement including all supply chain participants. We at Air Canada Cargo are continuously working on ensuring principles such as the MOP and achieving quantifiable quality improvements are engrained in our SOPs and our culture.”
Michael Morey,  Director Operational Strategy at Air Canada

Yusen Logistics



"At Yusen Logistics, C2K is a critical component of our Quality Management Program. By implementing the C2K standards we can better serve our customers through accurate planning and process standardization and support our management team in making informed decisions to improve our performance.”
Makoto Suzuki, Executive Officer at Yusen Logistics



“It is high time the industry joins forces to truly enable shippers to choose their supply chain partner on the basis of quality, and not just price and relationship. The Industry Master Operating Plan, developed by C2K and endorsed by IATA, TIACA, the Cool Chain Association and others, forms a robust basis for transparent and measurable quality milestones, which should be monitored and publicized openly to achieve this basic goal.”
Oliver Evans, Chairman, The International Air Cargo Association (TIACA)

Cool Chain Asoc




"Standardization, visibility and transparency is what the entire air cargo supply chain needs in order to continue to be a valuable alternative to other modes of transport. C2K is an excellent platform for the Cool Chain Association to further create quality measurements for the cool supply chain."
Sebastian Scholte, President of the Cool Chain Association



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