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Fast Travel Program

The Fast Travel program addresses the future of travel, with more self-service options, more choices for ​passengers, and lower costs for the industry.

Fast Travel provides self-service options in six areas of the passenger journey, representing annual savings of up to US$ 2.1 billion for the industry. By creating uniform standards and recommended practices, IATA facilitates industry adoption of these projects and a better travel experience for the customer. 

Airlines and Airports are requested to sign up for the Fast Travel matchmaker to document their Fast Travel Implementations.

Fast Travel Global Implementation 

  • Current: 48.33%  (July 2019)

Project materials

 

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IATA Fast Travel Awards

IATA recognizes carriers that offer four or more Fast Travel compliant solutions to at least 80% of their passengers with a Fast Travel Platinum Award (3 mandatory IATA projects plus one additional project - see below).

​​Top Fast Travel Platinum Airlines (March 2019)

Al codeAirline% of passengers offered with fast travel 
TF
Braathens Regional Aviation AB98.88%
​AS
Alaska Airlines Inc.
​95.95%
​LH
Deutsche Lufthansa AG​95.15%
​LX
Swiss International Air Lines​94.99%
​AA
American Airlines Inc.
​93.76%
​JJ
LATAM Airlines Brasil
​92.58%
​HA
Hawaiian Airlines Inc.
​92.36%
​NZ  Air New Zealand​91.67%
SK Scandinavian Airlines Systems    90.68%
​AC
​Air Canada
​90.21%
​G3
Gol Transportes Areos Ltda.
​88.38%
​QR​Qatar Airways Co.​85.64%
​SV
Saudi Arabian Airlines Corporation
​83.74%
OS
​Austrian Airlines AG​82.73%
MSEgyptair​82.35%
LA
LATAM Airlines Group S.A.​80.78%
 

​​Fast Travel self-service areas

Note: To see the regulatory approval status for Mobile Boarding Passes (MBP), Home Printed Bag Tags (HBPT) and Electronic Bag Tags (EBT) please consult the Fast Travel Maps for details.

*Mandatory Fast Travel Projects

Check-in*

​Enables passengers to check-in and obtain boarding passes using self-service channels (online/mobile/kiosk/automated), thus avoiding long queues at check-in counters.

Bags ready-to-go*

Offers passengers the ability to print and attach their own baggage tags (at kiosks, at home or using electronic baggage tags), while also providing dedicated bag-drop options (bag-drop counters or automated self-bag drop units).

​​Document Check

​Enables passengers to self-scan travel documents (i.e. passport, visa, ID card, driver's license etc.) to ensure compliance with destination and transit requirements​.​​​​​​​​​

Flight Re-booking*

​In case of disruption (cancelation or delay), enables airlines to pro-actively re-book passengers, offering new booking options and new boarding tokens using self-service channels (online/mobile/kiosk).​

Self-boarding

Offers passengers the option to self-scan boarding tokens at automated self-boarding gates​.

​Bag Recovery

Offers passengers the option to report mishandled bags using a self-service channel instead of waiting in line at a baggage service counter (online/mobile/kiosk).

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