Fast Travel Program
The Fast Travel program addresses the future of travel, with more self-service options, more choices for passengers, and lower costs for the industry.
Fast Travel provides self-service options in six areas of the passenger journey, representing annual savings of up to US$ 2.1 billion for the industry. By creating uniform standards and recommended practices, IATA facilitates industry adoption of these projects and a better travel experience for the customer.
Airlines and Airports are requested to sign up for the Fast Travel matchmaker to document their Fast Travel Implementations.
Fast Travel Global Implementation Target 2020
Current: 45.13% (June 29, 2018)
IATA Target for 2020: 80%
80% of global passengers will be offered a complete range of relevant self-service options throughout their journey to provide better convenience and reduce queues.
IATA Fast Travel Awards
IATA recognizes carriers that offer four or more Fast Travel compliant solutions to
at least 80% of their passengers with a Fast Travel Platinum Award (3 mandatory IATA projects plus one additional project - see below).
Top Fast Travel Platinum Airlines (May 2018)
|Al code||Airline||% of passengers offered with fast travel |
|LH||Deutsche Lufthansa AG||96.13%|
Swiss International Air Lines||95.12%|
|NZ ||Air New Zealand||91.62% |
Scandinavian Airlines Systems ||89.01%|
Hawaiian Airlines Inc. ||88.92%|
LATAM Airlines Group S.A. ||87.78%|
|AA||American Airlines Inc.||87.32%|
|QR||Qatar Airways Co.||86.67%|
Gol Transportes Areos Ltda.||84.61%|
Saudi Arabian Airlines Corporation||83.89%|
Austrian Airlines AG||81.22%|
|TF||Braathens Regional Aviation AB||80.74%|
Fast Travel self-service areas
Note: To see the regulatory approval status for Mobile Boarding Passes (MBP), Home Printed Bag Tags (HBPT) and Electronic Bag Tags (EBT) please consult the Fast Travel Maps for details.
*Mandatory Fast Travel Projects
Enables passengers to check-in and obtain boarding passes using self-service channels (online/mobile/kiosk/automated), thus avoiding long queues at check-in counters.
Offers passengers the ability to print and attach their own baggage tags (at kiosks, at home or using electronic baggage tags), while also providing dedicated bag-drop options (bag-drop counters or automated self-bag drop units).
Enables passengers to self-scan travel documents (i.e. passport, visa, ID card, driver's license etc.) to ensure compliance with destination and transit requirements.
In case of disruption (cancelation or delay), enables airlines to pro-actively re-book passengers, offering new booking options and new boarding tokens using self-service channels (online/mobile/kiosk).
Offers passengers the option to self-scan boarding tokens at automated self-boarding gates.
Offers passengers the option to report mishandled bags using a self-service channel instead of waiting in line at a baggage service counter (online/mobile/kiosk).