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Fast Travel Program

The Fast Travel program addresses the future of travel, with more self-service options, more choices for ​passengers, and lower costs for the industry.

Fast Travel provides self-service options in six areas of the passenger journey, representing annual savings of up to US$ 2.1 billion for the industry. By creating uniform standards and recommended practices, IATA facilitates industry adoption of these projects and a better travel experience for the customer. 

Airlines and Airports are requested to sign up for the Fast Travel matchmaker to document their Fast Travel Implementations.

Fast Travel Global Implementation Target 2020

  • Current: 71.71% (September 2018)
  • IATA Target for 2020: 80%
​​​​

By 2020, 80% of global passengers will be offered a complete range of relevant self-service options throughout their journey to provide better convenience and reduce queues.​

IATA Fast Travel Awards

IATA recognizes carriers that offer four or more Fast Travel compliant solutions to at least 80% of their passengers with a Fast Travel Platinum Award (3 mandatory IATA projects plus one additional project - see below).

​​Top Fast Travel Platinum Airlines (July 2018)

Al codeAirline% of passengers offered with fast travel 
TF
Braathens Regional Aviation AB98.35%
​AS
Alaska Airlines Inc.
​95.95%
​LH
Deutsche Lufthansa AG​95.15%
​LX
Swiss International Air Lines​94.99%
​AA
American Airlines Inc.
​93.76%
​JJ
LATAM Airlines Brasil
​92.58%
​HA
Hawaiian Airlines Inc.
​92.36%
​NZ  Air New Zealand​91.67%
SK Scandinavian Airlines Systems    90.68%
​AC
​Air Canada
​90.21%
​G3
Gol Transportes Areos Ltda.
​88.44%
​QR​Qatar Airways Co.​85.64%
​SV
Saudi Arabian Airlines Corporation
​83.74%
OS
​Austrian Airlines AG​82.73%
MSEgyptair​80.94%
LA
LATAM Airlines Group S.A.​80.78%
 

​​Fast Travel self-service areas

Note: To see the regulatory approval status for Mobile Boarding Passes (MBP), Home Printed Bag Tags (HBPT) and Electronic Bag Tags (EBT) please consult the Fast Travel Maps for details.

*Mandatory Fast Travel Projects

Check-in*

​Enables passengers to check-in and obtain boarding passes using self-service channels (online/mobile/kiosk/automated), thus avoiding long queues at check-in counters.

Bags ready-to-go*

Offers passengers the ability to print and attach their own baggage tags (at kiosks, at home or using electronic baggage tags), while also providing dedicated bag-drop options (bag-drop counters or automated self-bag drop units).

​​Document Check

​Enables passengers to self-scan travel documents (i.e. passport, visa, ID card, driver's license etc.) to ensure compliance with destination and transit requirements​.​​​​​​​​​

Flight Re-booking*

​In case of disruption (cancelation or delay), enables airlines to pro-actively re-book passengers, offering new booking options and new boarding tokens using self-service channels (online/mobile/kiosk).​

Self-boarding

Offers passengers the option to self-scan boarding tokens at automated self-boarding gates​.

​Bag Recovery

Offers passengers the option to report mishandled bags using a self-service channel instead of waiting in line at a baggage service counter (online/mobile/kiosk).

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