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Global Passenger Survey 2016

​​​​​This annual survey is your opportunity to provide us with direct feedback on your travel preferences and expectations. IATA, together with industry stakeholders, takes your feedback into consideration as we push for new ideas, an optimal passenger experience and innovation in the way we travel.​​

The 2016 survey is now closed. We're currently compiling the results - stay tuned!

Webinar​​​​​​​​​​​​​​Watch Passenger Survey webinar

Listen to last year's survey results in our free on-demand webinar​ (mp4)

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Our mission is to represent, lead and serve the airline industry

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