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ISAGO New Operational Audit Model

​​​​​​The effectiveness of the IATA Safety Audit for Ground Operations​ (ISAGO) to improve ground operational safety and eliminate redundant industry audits has been reviewed since its introduction in 2008. 
Several major improvements to the audit program, enhancing the scope and value of the audit result, are in development. Roll-out of the changes will take place in the coming months, culminating in a scheduled transition to the new ISAGO model by the end of 2017.
New ISAGO Benefits Transition CoPA FAQs Workshops

What’s new?

The scheduling of ISAGO audits under the new model will take place from the end of 2017 onwards, and the audits will commence in January 2018. 

The benefits of the ISAGO audit will remain: To improve the safety of ground operations, eliminate duplicate audits by air operators, and provide the industry with an efficient, sustainable oversight program.​

The new model introduces major changes in the management and organization of the audits, the training and qualification of auditors and the objectives of the audits and the registration scheme. Some of the processes and procedures outlined in the new manual will be implemented early 2017 to prepare for the transition to the new model.

Refinement of the processes may occur in the short term as the new model is implemented. While these activities are taking place, the 2017 audit schedule under the current program (and GOPM Edition 2, effective July 2015) will continue until completed and then the current program will officially be closed.


GOPM Ed 1 - Preview Release (pdf)

The First Edition of the new ISAGO Program Manual (Ground Operations Program Manual, or GOPM) is now available. This new GOPM will replace the curre​nt program from September 2017. Familiarize yourself with the document, and contribute to the further revision, refinement and confirmation of the requirements prior to implementation.


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