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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar

Search results:

September - 2015
Providing (non-finance) managers with a solid understanding of financial and accounting processes that you will encounter in your everyday work. Accounting and Finance for Non-Finance Managers (Classroom, 3 days)
Spain, Madrid (IATA)
15 Sep - 17 Sep
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Spain, Madrid (IATA)
21 Sep - 25 Sep
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
Spain, Madrid (IATA)
22 Sep - 25 Sep
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
Spain, Madrid (IATA)
29 Sep - 2 Oct

October - 2015
 Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents. Managing Accident Prevention and Investigation (Classroom, 5 days)
Spain, Madrid (IATA)
5 Oct - 9 Oct
Learn about the most recent developments in European (EU) Union and Asia Pacific aviation legal systems, including changes to liberalization, competition and consumer protection laws. Aviation Law and Policy in the EU and ASPAC: Liberalization, Competition and Consumer Protection with the Legal Symposium Entry (Classroom, 3 days)
Spain, Madrid (IATA)
13 Oct - 15 Oct
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Spain, Madrid (IATA)
19 Oct - 23 Oct
La IATA fija las normas conducentes a la seguridad operacional. Fórmese con los expertos de la IATA en mercancías peligrosas. Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días)
Spain, Madrid (IATA)
26 Oct - 30 Oct

November - 2015
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Spain, Madrid (IATA)
3 Nov - 5 Nov
 Receive tools to run safer and more cost-effective maintenance and engineering operations. MRM - Maintenance Resources Management (Classroom, 4 days)
Spain, Madrid (IATA)
10 Nov - 13 Nov
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Spain, Madrid (IATA)
16 Nov - 20 Nov
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Spain, Madrid (IATA)
23 Nov - 27 Nov
Further develop your project planning skills and acquire practical techniques to deal with real projects. You will gain hands-on experience using project software and understand how it can support your project planning. Project Management - Advanced (30 PDUs, classroom, 5 days)
Spain, Madrid (IATA)
23 Nov - 27 Nov
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Spain, Madrid (IATA)
30 Nov - 4 Dec

December - 2015
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
Spain, Madrid (IATA)
7 Dec - 11 Dec
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (presencial, 5 días)
Spain, Madrid (IATA)
14 Dec - 18 Dec

January - 2016
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Spain, Madrid (IATA)
12 Jan - 14 Jan
No description available. Tarifas y Emisión de Billetes - Introduccion (presencial, 5 días)
Spain, Madrid (IATA)
25 Jan - 29 Jan
This course has been developed in cooperation with Callisto Business Travel Training and Consultancy. Managing the Corporate Travel Program (Classroom, 3 days)
Spain, Madrid (IATA)
26 Jan - 28 Jan

February - 2016
La IATA fija las normas conducentes a la seguridad operacional. Fórmese con los expertos de la IATA en mercancías peligrosas. Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días)
Spain, Madrid (IATA)
1 Feb - 5 Feb
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Spain, Madrid (IATA)
8 Feb - 12 Feb
 Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design. Performance-Based Navigation (PBN) I (Classroom, 5 days)
Spain, Madrid (IATA)
22 Feb - 26 Feb
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Spain, Madrid (IATA)
29 Feb - 4 Mar

March - 2016
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 5 days)
Spain, Madrid (IATA)
7 Mar - 11 Mar
This comprehensive course covers all operational topics required for category 3 staff. Unit Load Device (ULD) Regulation – Complete Level (Classroom, 3 days)
Spain, Madrid (IATA)
21 Mar - 23 Mar
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations.  Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Spain, Madrid (IATA)
28 Mar - 1 Apr

April - 2016
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Spain, Madrid (IATA)
4 Apr - 8 Apr
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Explore ANSP Key Result Areas and acquire new tools to measure and compare success. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Spain, Madrid (IATA)
11 Apr - 15 Apr
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Spain, Madrid (IATA)
18 Apr - 22 Apr
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Spain, Madrid (IATA)
25 Apr - 29 Apr

May - 2016
Get the latest updates on the ASBU work coordinated by ICAO and review the leading examples, NextGen and SESAR. Managing the Implementation of Aviation System Block Upgrades (ASBUs) (Classroom, 5 days)
Spain, Madrid (IATA)
9 May - 13 May
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Spain, Madrid (IATA)
23 May - 27 May
 Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Spain, Madrid (IATA)
30 May - 3 Jun

June - 2016
Further develop your project planning skills and acquire practical techniques to deal with real projects. You will gain hands-on experience using project software and understand how it can support your project planning. Project Management - Advanced (30 PDUs, classroom, 5 days)
Spain, Madrid (IATA)
6 Jun - 10 Jun
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. European Union (EU) Aviation Antitrust Law (Classroom, 3 days)
Spain, Madrid (IATA)
14 Jun - 16 Jun
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Spain, Madrid (IATA)
20 Jun - 24 Jun
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Spain, Madrid (IATA)
27 Jun - 1 Jul

July - 2016
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
Spain, Madrid (IATA)
5 Jul - 8 Jul
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Spain, Madrid (IATA)
11 Jul - 15 Jul
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
Spain, Madrid (IATA)
19 Jul - 22 Jul

August - 2016
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
Spain, Madrid (IATA)
1 Aug - 5 Aug
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Spain, Madrid (IATA)
22 Aug - 26 Aug

September - 2016
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Spain, Madrid (IATA)
13 Sep - 15 Sep
 Improve your skills and techniques when obtaining safety information directly from individuals or groups or when taking part in an investigation into an aviation incident or accident. Safety Interviewing of Aviation Agents and Witnesses (Classroom, 5 days)
Spain, Madrid (IATA)
26 Sep - 30 Sep

October - 2016
Iniciar una carrera profesional en el ámbito de la capacitación con sólidos conocimientos que demuestren lo que se requiere para ser un buen instructor. Técnicas de Instrucción (presencial, 5 días)
Spain, Madrid (IATA)
3 Oct - 7 Oct
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Spain, Madrid (IATA)
18 Oct - 20 Oct
La IATA fija las normas conducentes a la seguridad operacional. Fórmese con los expertos de la IATA en mercancías peligrosas. Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días)
Spain, Madrid (IATA)
24 Oct - 28 Oct

November - 2016
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Spain, Madrid (IATA)
2 Nov - 4 Nov
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Spain, Madrid (IATA)
15 Nov - 17 Nov
 Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations. Airport Financial Management (Classroom, 5 days)
Spain, Madrid (IATA)
28 Nov - 2 Dec

December - 2016
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Spain, Madrid (IATA)
12 Dec - 16 Dec

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