Need Help?
CASSLink is IATA's internet-based data processing and customer management system that facilitates interaction and exchange of information between airlines, freight forwarders and third parties participating in IATA Cargo Accounts Settlement System (CASS).
In order to ensure that CASSLink continues to deliver fast, secure and reliable service to all participants, IATA kicked-off the new CASSLink project, which aim is to modernize the current CASSLink platform to meet today and tomorrow’s CASS operational needs, making it more operationally efficient as well as more user-friendly.
The implementation of the renewed platform will start in February 2023, subject to systems readiness.
Need Help?
Discover the New CASSLink!
Scope of the project
- User-friendly and intuitive user interface
- A new XML-based input and output format that is IATA ONE Record compliant, and easy to connect with the users’ in-house system.
- Global / Regional access with one click
- Succinct dashboards and online statistics
- Self-service functions to configure data processing, reports and user management, etc.
- Real-time reporting and on-line dispute resolution
- Multi-language, including Asian language
- New tax calculation mechanism
- Legal compliance invoice generator
- Risk assessment tool
- New payment options
Project timeline
| New CASSLink platform development |
On-going |
| CNS (CASS US) Go live and migration to new platform |
29 August 2022 |
| CASS Export Go live, kick off the migration | Already live as of March 2023 |
| CASS Import Go live, kick off the migration | Already live as of 30 October 2023 |
CASS Export Wave 4 Go-Live & Key Dates
We are pleased to announce that the new CASSLink platform is scheduled to go live for Wave 4 markets on 30 October 2023.
Please note the following key dates for Wave 4 markets (India, Italy, Pakistan and Peru):
- Old CASSLink switch to read only mode * : 27 October, 08.00 CEST (GMT+2)
- New CASSLink Go Live: 30 October, 04.30 CET (GMT+1)
* As of this time/date, users will be able to access the platform in view only mode to download the outputs.
Historical invoices: Users can still access the old CASSLink to view and download historical invoices from 27 October until 10 November, 17.00 CET (GMT +1). Historical invoices are also available on the New CASSLink.
System downtime for Wave 1,2 and 3 markets:
- New CASSLink switch-off: from 28 October, 04.30 CEST (GMT+2)
- New CASSLink back to service: after 29 October, 11.00 CET (GMT+1)
System downtime for CNS:
- New CASSLink switch-off: from 27 October, 22.30 EST
- New CASSLink back to service: after 29 October, 06.00 EST
CASS Import Go-Live & Key Dates
We are pleased to announce that the new CASSLink platform is scheduled to go live for Import & Terminal charges markets on 30 October 2023.
Please note the following key dates for Import & Terminal Charges markets:
- Old CASSLink switch to read only mode * : 27 October, 08.00 CEST (GMT+2)
- New CASSLink Go Live: 30 October, 04.30 CET (GMT+1)
- As of this time/date, users will be able to acces the platform in view only mode to download the outputs.
Historical invoices: Users can still access the old CASSLink to view and download historical invoices from 27 October until 10 November, 17.00 CET (GMT +1). Historical invoices are also available on the New CASSLink.
New! CASS Calendar Change due to Wave 4 Go-Live
- Due to the Wave 4 Go-Live, there will be some changes on the CASS Calendar for the following CASS Export markets: CA, CN, HK, IN, MA, TZ and ZA.
- To minimize the disruption on these operations, we have changed the deadline for the following activities: Airline Input Upload Cut-Off, CASS reports availability, Agent Correction Cut-Off, Airline Correction Response Cut-Off, and Billing Availability.
- The new dates for each activity are highlighted in red below.
- You can also view and download the updated CASS Calendar, by logging in to the IATA Customer Portal, then click “See Calendar” on top of the weekly calendar view in the bottom right-hand side block.
CASSLink Last Carrier Billing and Settlement Decomission
Please note that the the Last Carrier Billing and Settlement functionality, and Cash Sales Agent processing and output have already been decommissioned as of 20230901F in the old CASSLink.
To ensure a smooth transition, please note the below important information for your action:
Transaction type:
- The transactions uploaded from the Delivery Company will not be used to create the invoices for Last Carriers.
Last billing period:
Last billing period for Last Carrier invoice in old CASSLink Import and Terminal Charges was on 20230802F (Japan) 20230801M (United Kingdom)
- As of 20230901F, CASSLink Import will serve as the platform for the billing and settlement between Delivering Company and Recipient Agent only.
- For Last Carrier settlement with Delivering Carrier, we recommend the invoicing and settlement via SIS/ICH.
Correction after 20230802F period:
- Corrections between the Delivery Company and Last Carrier have been processed in 20230802F for Japan and 20230801M for United Kingdom. Any corrections after this period have to be settled outside of CASS.
Access of historical invoices in Old CASSLink:
- After the Last Carrier decommission, users will still be able to access the old CASSLink for the historical Output reports until 13 November 2023. After this period, access to the Old CASSLink will be completely switched off.
Rectification of Non-aligned CASS Import Agent Code in the New CASSLink Migration
IATA has recently sent out a communication on 01 August to airlines and agents under CASS Hong Kong operations regarding the rectification of non-aligned CASS Import agent code in the upcoming migration to the new CASSLink platform. The rectification will involve a change of the check digit of the CASS Import agent code.
Training & Resources
The main priority of the IATA team is to ensure that all relevant stakeholders are fully aware of the New CASSLink platform availability and features. To accomplish this objective, IATA has conducted over 40 training sessions in various languages during the months of August and September, to prepare airline and agent users in Wave 3 Export and Import & Terminal Charges markets, in transitioning to the new platform.
All training resources (tutorial videos, training recordings & slides, FAQs, and user manuals) can be found at the IATA Customer Service Portal.
Note: By clicking on the links below, you will requested to log-in to the IATA Customer Service Portal > Support > FAQs > Cargo > CASS Operations /Cargo > CASSLink
CASS Export
CASS Import & Terminal Charges
Accessing the New CASSLink
To access the New CASSLink, simply log-in to the IATA Customer Portal, then click New CASSLink under My Services or Favorite Service.
Migration Roadmap
We are continuously working to improve our CASSLink platform and processes to serve you better to face the evolving cargo business needs and emerging market trends.
The implementation of the new platform will follow a wave approach. These implementation waves will start from February 2023.
Waves
A full list of the different CASS operations included in each wave can be found in the migration plans listed below, including the full roadmap and roll-out date for each CASS. Please note that the dates mentioned in this document are subject to change.
CASS Export
- Wave 1 cutover - Already live as of 13 March 2023
- Wave 2 cutover - Already live as of 4 April 2023
- Wave 3 cutover - Already live as of 3 October 2023
- Wave 4 cutover - Already live as of 30 October 2023 (check Export Migration Plan for more details)
CASS Import
- Already live as of 30 October 2023 (check Import Migration Plan for more details).
- Note: Last Carrier Billing will be decomissioned as of migration to New CASSLink
Migration Checklist
Important Information
To prepare for the migration, please note the below important information:
- Format of billing data input and HOT output files: No change (except the Header for Correction HOT file, see Changes tab). The following guidelines for the billing file must be followed, otherwise, the file will be rejected by New CASSLink:
Header Record
Date must be YYMMDD
File (Sequence) number must not be empty with 2N (numeric).
VAT Indicator (field number 3) Must be Y or N or Space, where Y= subject to VAT
Field cannot be empty.
Tax-related fields Must be numeric
Entitlement Code (other charges reporting) Must be A for Agent or C for Carrier
- SFTP connectivity will be moved to IATA iiNet at once (for the non-migrated countries, iiNet will push the billing files to the current CASSLink platform). Please contact IATA Customer Service Team if you need support.
- PDF/HOT Output: No option for receiving the billing output file (PDF/HOT) via email. This can be enabled via IATA iiNET (SFTP option)
Export (Wave 3) and Import Migration Checklist & Timeline
The table below presents the complete checklist and timeline for Wave 3 Export markets and Import & Terminal Charges. A separate checklist is also available for download.
- Wave 3 & 4 Export Migration Checklist (pdf)
- Import & Terminal Charges Migration Checklist (pdf)
- Wave 1 & 2 Export Migration Checklist (pdf)
| category | description | EXPORT (Wave 3 ) timeline | Export (Wave 4) TIMELINE | import timeline |
|---|---|---|---|---|
| Training | Opening of the training webinar registration | July 2023 (completed) | July 2023 (completed) | July 2023 |
| Training materials | User manual and link to the training materials will be available in the IATA customer portal. | September 2023 (completed) | September 2023 (completed) | September 2023 |
| Training | Attend the training sessions. | Late August and mid September 2023 (completed) | Late August and mid September 2023 (completed) | Late August and mid September 2023 |
| User Migration |
Please be informed that only active CASSLink users who had logged in after 1 January 2023 in the current CASSLink, would be migrated to the new CASSLink. If you wish to access to the new CASSLink platform, please log in to the current CASSLink system by 15 August 2023. If any new user requires access to the new CASSLink platform after the migration, the user should be added by your CASSLink Administrator in the new CASSLink platform directly. |
15 August 2023 (completed) | 15 August 2023 (completed) | 15 August 2023 (completed) |
| User Management - Company administrator |
List of current users migrated to the new CASSLink platform will be provided to the company administrators with access rights in the current CASSLink. If your company does not have any administrators, IATA will select the three active users of your company with the highest access rights in the current CASSLink system to be the Administrator contacts of your company to ensure they have the access right to handle user management after the system migration. |
early September 2023 (completed) | early September 2023 (completed) | early September 2023 (completed) |
| Access CASSLink platform via IATA Customer Portal |
Access to the new CASSLink can only be done through the IATA Customer Portal If you access the current CASSLink via the URL link, please register yourself in IATA Customer Portal to prepare your access to new CASSLink. |
September 2023 | September 2023 | September 2023 |
| IATA iiNet connectivity | For users with SFTP connectivity, please contact IATA Customer Service Team to change to IATA iiNet connectivity prior to the | On-going | On-going | On-going |
| Migrated User List | The list of migrated users for each impated markets/operations can be downloaded under “View Airline/Agent Docs” on the old CASSLink platform. |
Before 11 September 2023 (completed) |
Before 11 September 2023 (completed) | Before 20 September 2023 (completed) |
| User privilege setup |
The New CASSLink will be open to the company administrator to set up the access rights for each user. For users that are not on the list/ have not been migrated (users added in the current CASSLink after the migration cut-off 15 August 2023). The company CASSLink administrator can add them once the system opens for user set-up around 10 days before the go live). |
From 11 September 2023 |
From 11 September 2023 |
N/A * all CASSLink Import users will be granted Administrator access rights with full access to all functions. |
| Users not migrated | For users who are not migrated, the company will still see the activities conducted by the users in the past. There will be no impact on the invoicing history | N/A | N/A | N/A |
| Switch off Current CASSLink Platform | Switch off the access to the current CASSLink platform. Users will have restricted access to view historical invoices for a certain period of time (dates to be communicated). | 29 September 2023 (completed) | 27 October 2023 (completed) | 27 October 2023 (completed) |
| Go Live in New CASSLink | Switch on access to the New CASSLink platform. |
03 October 2023 (completed) |
30 October 2023 (completed) | 30 October 2023 (completed) |
List of changes in the New CASSLink platform
Below is a table summarizing the differences between the current CASSLink and the new CASSLink platform for both CASS Export and CASS Import & Terminal Charges (ITC) Modules. You can also download the comparison tables specific to each operation below.
| Operations | Menu | function | OLD casslink | new casslink |
|---|---|---|---|---|
| Export | Notification | Email Notification | System will send out the notification | Self service. The users must go to Email Notification Setting to opt in for the notification. Otherwise, there is no notification sent from the system |
| Export | Output | HOT zip file name for download only | For HOT file (Zip file) naming convention, when file is downloaded from CASSLink CASSLink Zip File Name : 202306.ZIP <Remittance Period>.ZIP |
For HOT file (Zip file) naming convention, when file is downloaded from CASSLink 1. New CASSLink Zip File Name : 20230101-074.ZIP <Remittance Period+ Period Number>+”-”+<3 digit Airline Prefix><Branch Indicator (if any).ZIP 2. The change is on the ZIP FILE, but The inner file name remains unchanged. |
| Export | Output | New layout | ||
| Export | Output | HOT | AWB Modular Number Check indicator reported in bill file is removed in the HOT file | AWB Modular Number Check indicator reported in bill file is carried forward in the HOT file |
| Export | Reports | Auto Approved Correction Report | For alignment purposes, this report will be replaced with the Correction Search List as other operations, e.g. Ecuador. | |
| Export-France | Output | Country Specific Cargo Sales output with complex Recapitulation section that is not in use |
Header: Standardized as per other operations. Record details: A new column for “Net Payable After VAT (IVA)” is added (in French)Recapitulation will be detailed per grouping in detail section. In addition, the reference to reverse charge rule will be displayed when applied. |
|
| Export-France | Output -Airline | annual DAS2 report - excel | report distributed by airline request |
1.self generated in CASS2.0 *illustration available in PDF |
| Export-Hungary | Output | HOT | Due to the limited space, the tax value will be trimmed for the FIRST two digits in the HOT output | Due to the limited space, the tax value will be trimmed for the LAST two digits in the HOT output |
| Export-Indonesia | Output | Rounding rule for Other Charges | PDF and XLS files are displayed with 0 decimal (value cuts off the 2 decimals; truncating, no rounding is done. For example, the amount is IDR1670.63, it shows IDR1670). |
PDF and XLS files are displayed with 0 decimal. The rounding rule for 0 decimal will apply, for example, the amount is IDR1670.63, it shows IDR1671. There is no change in HOT output. Note: The rounding rule will apply to "Other Charges Report" as well. |
| Export-Italy | Output | Output: Fiscal HOT List of Customers List of Commission Recap VAT amount |
Due to the low usage, these outputs have been decommissioned | |
| Export-Italy | Processing | Tax processing | VAT processing is disabled for international cargo |
VAT processing is enabled for international cargo;it will work the same way as it does on EU cargo (Airlines are in control of reporting and applying VAT per transaction using VAT indicator and VAT amounts) |
| Export-Italy | Output |
PDF (Cargo Sales Report) Excel (INTL Cargo, EU Cargo) |
INTL: No "VAT" column in PDF and EXCEL; No Recapitulation in PDF - Cargo Sales Report EU: No "Collect Charges - Due Carrier" column in PDF and EXCEL |
INTL: Adding column "VAT" in PDF and EXCEL and Recapitulation section in PDF - Cargo Sales Report to reflect VAT and align with EU cargo EU: Adding column "Collect Charges - Due Carrier" in PDF and EXCEL to align with INTL cargo |
| Export-Italy | Output | PDF (Freight Invoice) | Reorganized and rephrased Special Texts printed for header and footer. | |
| Export-Italy | Processing & Output | Foreign Based, LOI and Restricted Entity application | Applied for EU shipments | Applied for all traffic |
| Export-Peru | Output | PDF & Excel | Detraction Tax is displayed in Invoice Details, and the tax amount was captured under Other Charges Due Airline column. | Detraction Tax is displayed in Invoice - Recapitulation section. Accordingly, In the Billing Statement, it will be captured under Tax amount column. |
| Export-Spain | Output | Country Specification |
Header: Standardized as per other operations. Record details: A new column for “Net Payable After VAT (IVA)” is added (in Spanish) Recapitulation will be detailed per grouping in detail section. In addition, the reference to reverse charge rule will be displayed when applied. |
|
| Export-Spain | Output | Excel | Three new columns are added in the Invoice Tab: New Amount Payable, Agent Information and Spin. | |
| Export-Venezuela | Output- airline | VE Yearly tax report | generated yearly for airline to pick up from Output- Airline Document | Tax report can be generated at any month. The data captured will be YTD. |
| Export & Import | Login & Password | Accessing the CASSLink | via Customer Portal | Change |
| Export & Import | Dashboard | Display user notifications and system notifications | N/A | Quick links to the User manuals, Calendars, and FAQ. |
| Export & Import | Masterfile | Recipient Information | Users are unable to access master file | Users can see the agent information. If information is not correct, user takes an action in the Customer Portal. |
| Export & Import | Masterfile | User Management | Basic user creation |
Company Admin user can manage the user privilege Upgraded interface for a user-friendly experience. |
| Export & Import | Self Service | Mail Address maintenance | under "User Maintenance" | Mail Address maintenance and mail format |
| Export & Import | Self Service | Product Subscription (HOT, Excel etc.) | N/A | Self Service Product subscription option |
| Export & Import | Input | Billing Data Input | Only billing data input | Self-data validation, withdraw option, billing format remains unchanged |
| Export & Import | Output | PDF/HOT | Normal Billing Output PDF |
Upgraded Bookmarks PDF No option for receiving the billing output file (PDF/HOT) via email. This can be enabled via IATA iiNET (SFTP option). Cargo Sales Report PDF and Management Statistics Report PDF are separated into two files. |
| Export & Import | Reports | Reports generation | No reports available | Real time reports available to download |
| Export & Import | Output | HOT file | "Date Period Start" and "Date Period End" in Header report |
"Date Period Start" and "Date Period End" in Header of HOT file: Compliance with the CASS Technical Specification to reflect the full sales period in the file. *illustration available in PDF |
| Export & Import | Output | HOT file | HOT not generated when there are no sales | empty HOT with just Header and Trailer will be generated. |
| Export & Import | Output | HOT file | UFT-8 BOM encoding method | UFT-8 encoding method |
| Import | Name | Import | Import and Terminal Charges (ITC) | |
| Import | Import Billing ULD (IBU) | The intended usage for IBU records was to allow for invoicing of auxiliary services in the CASS Import and Terminal Charges (ITC) application. The records have never been used regularly by a CASS participant. It has been used 2 times in 2012 (more than 10 years ago) for transfer in special corrective payments. Due to the low usage, the IBU records will service is decommissioned |
||
| Import | Output | Excel |
1. Invoice /Billing/Breakdown sheet -Two new columns are added in Column A and B Recipient Code_1, Recipient Code_2 or DeliveringCompany Prefix, DeliveringCompany BranchCode 2. Breakdown sheet - for UK, JP and IT, align the data field to Del Co layout - add Charge Code 1, Charge Code 2 to align with Recipient layout *illustration available in PDF |
|
| Import | Output |
New layout Alignment of Recipient and Delivery Company output removing redundant fields and indicators *illustration available in PDF |
||
| Import | Import Billing ULD (BTA) | Output | Introduction of Additional Adjustments & Charges (BTA record type) for IATA adjustment or charges | |
| Import | Last Carrier Billing | Due to low usage, this service is decommissioned | ||
| Import-Brazil | Output | slight change to the Invoice report layout to align both Delivery Co and Recipient output | ||
| Import-Hong Kong | Recipient Codes |
Rectification of Non-aligned CASS Import Agent Code in the New CASSLink Migration. Note: A detailed communication is sent to the market on 01 August 2023 (See Important Updates tab) |
||
| Import-Italy | Output | Incorrect Invoice layout |
change of Invoice layout to properly identify the values reported *illustration available in PDF |
|
| Import-Italy | Output | Tax report | discontinued | |
| Import-Japan | CASH sales agent | Decommission CASH sales agent processing and output | ||
| Import-Japan | MSO code | Decommission MSO processing and output |
User Migration and Set-up
Export (Wave 3 & 4 markets)
- User migration for Wave 3 & 4:
- Only active CASSLink users who have logged in between 1 January 2023 and 15 August 2023 will be migrated to New CASSLink
- Users requiring access the new CASSLink platform, should be added by their company administrator in new CASSLink directly when the system goes live.
- For the purpose of this migration, please note the user profiles below and their corresponding access rights:
- Administrator (superuser): Full access
- Normal Airline user: Can view all functions plus "Input" with full functions (upload, validate and withdraw billing data files).
- Normal Agent user: Can view all functions plus "Output" with full functions (view and download)
- If your company does not have any administrators, IATA will select the three active users of your company with the highest access rights in the current CASSLink system to be the Administrator to ensure they have the access right to handle user management after the system migration.
- The list of migrated users for Waves 3 & 4 operations (with the company CASSLink administrator role and normal user role indicated) can now be downloaded under “View Airline/Agent Docs”. Please prepare the user set-up on the New CASSLink according to this list. A communication will be sent out once the list is available for download.
- The system has been open for the advanced user set up since 11 September 2023. For users that are not on the list/ have not been migrated: The company CASSLink administrator can add them in the New CASSLink when the system opens.
- During the user set-up period, the company CASSLink Administrator will be able to review, add, and edit/modify the profile of other users. Normal users will be able to view their user access rights. The existing company CASSLink administrator can add/delete other administrators or change their profiles. There is no restriction on the number of administrators setting up for each company.
- More information on the roadmap for user profile setup and timelines.
Import and Terminal Charges (ITC)
- User migration for Import Operations and Terminal Charges:
- Only active CASSLink users who have logged in between 1 January 2023 and 15 August 2023 will be migrated to New CASSLink.
- If the user is required to access the New CASSLink platform, their company administrator can add them directly when the system goes live by 30 October 2023.
- For the purpose of this migration, all users will be granted Administrator access rights with full access to all functions.
- The list of migrated users under CASS Import can now be downloaded under “View Airline/Agent Docs” in the old platform. Please prepare the user set-up on the New CASSLink according to this list. A communication will be sent when it is ready in the system.
- For users that are not on the list/ have not been migrated: The company CASSLink administrator can add them once the system goes live.
- The company CASSLink administrator can edit access rights of other administrators or change their profiles. There is no restriction on the number of administrators set up for each company.
New Enhancement as of 3 October!
Please note the below enhancement will be introduced in the New CASSLink as of 3 October 2023.
Select “All” option to be added under “Country/Territory” and “Participant” fields.
The platform will change all users with multiple operations access and the same profile (regardless of whether the profile is predefined or customized). The profile, seen in image 1, will end up looking like image 2.
Image 1
Image 2
