Prepare yourself to start your career as an airline cabin crew member.

Available as: Distance Learning course
Duration: 40-45 hours plus 2.5 hours for exam
Recommended level: Entry-level
Prerequisites: None

Upon completing this course you will have the skills to:

• Appreciate the cabin crew profession, its origins and current practices
• Describe aircraft types and cabin crew functions
• Manage passenger interactions in a variety of circumstances
• Recall emergency and safety procedures

This course is recommended for:

• Aspiring cabin crew members

• Introduction to Aircraft and Aviation Familiarization
• Crew Member Coordination and Communication
• Customer Service and managing passenger interactions
• Safety and emergency procedures

Table of Contents (pdf)

Note:

This course if offered in the following formats:

1. Textbook. candidates will receive the training material in paper-based format. To enroll, click on the "enroll" button below.

2. eBook: training material available in electronic format readable in all computers and portable electronic devices. Benefit from discounted rates and save on shipping! Register here (pdf).

3. Customers in Europe may contact training.europe@iata.org for information.