My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 674 courses and diplomas
Virtual classroom
Air Cargo Competitor Analysis and Market Research
Learn about the factors that impact performance in the industry, how to make effective decision through the interpretation of market research and analysis, and how to help your company improve its market share
Virtual classroom
Air Cargo Customer Service
Help your business to develop its customer service program to the highest level Learn about customer needs and demands, the ethics of customer service, and customer contact techniques to help your business to develop its customer service program to the highest level.
Classroom
Air Cargo Customer Service
Help your business to develop its customer service program to the highest level Learn about customer needs and demands, the ethics of customer service, and customer contact techniques to help your business to develop its customer service program to the highest level.
Diploma
Air Cargo Diploma (self-study)
This diploma will give you a well-rounded introduction to today’s complex air cargo industry, helping you get a head start in your career at an airline, freight forwarder or ground handling company.
Classroom
Air Cargo for Pharma Shippers
Learn how air cargo transport is regulated, the role of key stakeholders, and how Good Distribution Practices (GDP) are implemented beyond compliance.
Virtual classroom
Air Cargo for Pharma Shippers
Learn how air cargo transport is regulated, the role of key stakeholders, and how Good Distribution Practices (GDP) are implemented beyond compliance.
Virtual classroom
Air Cargo Fundamentals
Acquire basic understanding of the terms, equipment, documents and procedures used in the global air cargo industry
Classroom
Air Cargo Fundamentals
Acquire basic understanding of the terms, equipment, documents and procedures used in the global air cargo industry
Classroom
Air Cargo Law and Convention
Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients.
Virtual classroom
Air Cargo Law and Convention
Examine the impact of air cargo law developments on the airline business and understand the different approaches and solutions to the complex air cargo law issues.
