Combine travel consultant training with Harvard ManageMentor courses to develop your sales and management skills.

Earn the Leadership & Management Diploma with specialization in International Travel and Tourism

Upon completing this course you will have the skills to:

• Identify and consult on popular international travel and tourism destinations
• Advise on travel and tourism products, modes of transportation, accomodation, cruises, and tours
• Interpret IATA resolutions that apply to accredited travel agencies
• Apply effective selling skills needed for consultant roles
• Follow BSP procedures to construct complex fares and manage ticket exchanges

This course is recommended for:

• Continuing students (from Foundation or Standard course)
• Travel consultants
• Tour operators, consolidators, and airline staff members

Special note for Consultant Graduates:

For more information about the Travel and Tourism Professional (TTP) certification, please click here.

• Destination geography and selling skills
• Land and water transportation
• Hotels, tours and group travel
• Laws and regulations
• Have access to over 40 Harvard ManageMentor modules

Harvard ManageMentor (HMM) incorporates state-of-the-art, media-rich content furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development. It is a valuable online reference that companies around the world trust to help boost individual and corporate performance by helping you handle the small and large Management & Leadership issues you face.

In addition to the key principles in each area, topics are supported with video insights from leaders and experts, Harvard Business School case studies, Harvard Business Review articles, templates, checklists, discussion outlines and other resources to enable deeper understanding.

HMM Validity Period and Module Duration

Upon enrolment, you will receive access to over 40 HMM modules, valid for 8 months. Each module is 2-4 hours in duration.

Topics have been intuitively arranged for your benefit

• Selection by category: Managing Yourself, Managing Others, Managing the Business
• Selection by role: First-Time Manager, Mid-Level Manager, Senior Manager

You are required to successfully complete 10 modules. Each module is 2-4 hours long. You can select topics that better reflect your training and development criteria:

HMM Certificate of Completion

A certificate of completion is awarded at the end of each HMM module to students who achieve a grade of 70% and have viewed 70% of the module content. Certificates may be printed directly from your personal printer.

IATA Exam

The IATA exam is based only on the IATA course content. Examination procedures remain unchanged.

HMM modules are available in English (v11), Spanish and Mandarin (v10)

Upon successful completion of both the 10 required HMM modules and the IATA course, contact us to claim your Leadership and Management Diploma.

Note:

If you purchase the eBook version of this course IATA will email a Link to download the course textbooks and will ship the accompanying CD-ROMs. No shipping fees apply.
 

If you purchase the printed textbook version of this course, you will receive a printed study kit by courier delivery.  The study kit includes a CD-ROM with the following minimum system requirements:   Windows 95, Internet Explorer 5.5, 16MB memory. You will receive the link and access codes to the Harvard ManageMentor Program by email. Shipping fees apply.