Cabin Operations Safety Best Practices Guide (COSG)
Cabin safety is a key area impacting operational safety. Historically, the safety role of cabin crew was seen as limited to post-accident evacuations. Although this remains an important and essential duty of cabin crew, today the safety role of cabin crew goes much further.
Cabin crew contribute to safe, effective, and efficient operations in normal, abnormal, and emergency situations. They play an important role in preventing serious incidents and accidents, including (but not limited to) events such as in-flight fires, unruly passengers, depressurization, and turbulence. It is for this reason that IATA focuses on cabin safety and continues to develop standards and recommended practices to ensure safety in all aspects of cabin operations.
IATA’s Cabin Operations Safety Best Practices Guide provides a central reference source for industry best practices, sample policies and procedures as well as recommended practices and regulations such as ICAO's Annex 6 relating to the delivery of safe and efficient cabin operations. This guide contains valuable benchmarks for airline management to use when establishing their corporate policies, procedures, and training programs for cabin crew.