Customer Portal - your gateway to IATA
The Customer Portal is also the best way to contact BSP and CASS teams and get support on any service or product. The IATA Customer Portal is also packed with useful services, product information, tips and tricks specially tailored to you.
Travel & Cargo Professionals in the USA
Self Help
Check out our extensive knowledge base to quickly find answers to your questions:
Need support for other things?
Offices Addresses
Telephones of IATA offices all around the world
> View
Fraud and email validity
Report a fraudulent e-mail or check the validity of an e-mail
> Report
Press and media enquiries
For journalists or researcher questions
> Contact Media Relations
Report a problem with the website to the webmaster
Please, make sure to include the address of the page
you experience issues with.
> Report
If the issue does not concern the main IATA website, please use the Customer Portal.
> Existing user: login
> New user: create a user