IATA’s priorities for 2020 were revised by the association’s Board of Governors at its June 2020 meeting in light of the impact of COVID-19 on the industry.​

Key performance targets

Generate Cash for Airlines

2020 target: To support the industry in achieving relief measures that generate cash for airlines equivalent to up to USD120 billion

Reduce Airline Costs

2020 target: To support the industry in achieving a reduction in supplier costs and taxes for airlines equivalent to up to USD50 billion

Industry Restart

2020 target: To enable the industry to reach 60% of 2019 RTK levels by December 2020 through the successful implementation of the IATA Industry Restart Plan

Ensure IATA's Sustainability

2020 target: To protect cash and IATA customers’ accounts in delivering the 2020 cost reduction targets (USD108 million cash expenditure reduction vs. 2020 budget) and  ensuring safe & secure delivery of IATA’s services for the industry.

Additional targets

Safety and security

To continuously improve safety and security performance through effective risk management, earning the industry the license to grow.

2020 target: reduction of the 5-year all accident rate (pdf) per million flights from 2015-2019 (2019 rate available in  February 2020) to 2016-2020
2035 goal: year on year reduction of the 5-year all accident rate per million flights between 2019-2035

Environmental sustainability

To implement a comprehensive strategy to reduce aviation’s climate, noise and local impacts while securing the industry's license to grow. 
2020 target: 1.5% fuel efficiency improvements (pdf), litres per 100 RTK on 2019 figure (available in March 2020)
2035 goal: total net CO2 at less than Carbon Neutral Growth (CNG) 2020 level (pdf)

Rebalancing the value chain

To enable a continued reduction in real airline operating costs and charges to facilitate sustainable growth.

2020 target: USD900 million reduction and 33% cost avoidance on ANSP/Airport charges, fuel fees and taxation(pdf) 
2035 goal: under development

Infrastructure for growth

To enable the provision of timely, appropriate and affordable infrastructure and capacity for the industry to ensure sustainable growth. 
2020 target: 1% reduction on 2019 figure (tbc) in ATM/Airport caused delays per flight > 15 minutes in Europe
2035 goal: 15% reduction on 2018 figure in ATM/Airport caused delays per flight > 15 minutes

Government, taxes and regulatory

To achieve standards and regulations that facilitate rather than constrain sustainable aviation growth while minimizing taxation on aviation.

2020 target: 5.75 average Smarter Regulation rating in IATA Regulatory Competitiveness Index 
2035 goal: 6.3 average Smarter Regulation rating in IATA Regulatory Competitiveness Index

Efficient IATA Operations

  • Member satisfaction: NPS score of 55
  • Safer funds 0.012% unrecovered debt
  • Efficient settlements: Cost-efficient ISS operation achieving a positive ISS refund