Webinars - Aviation & COVID-19

No upcoming webinars at present.

Recorded webinars

Reshaping the Passenger Experience Webinar Series
The Voice of the Customer (June 2020) Securing the Passenger Journey (June 2020) Prepare to Travel Contactless (June 2020) Cabin Crew Prepare for Take-Off (July 2020) Disruption Management: Service Excellence or Fire-fighting (July 2020)	Perú - Listos para despegar (Sep 2020) México - Listos para despegar (Oct 2020) NEXTT Vision: From concept to implementation – during and post-COVID-19 (Feb 2021) TIMATIC: The value of having updated global travel regulations webinar 1 & webinar 2 (Feb 2021) TIMATIC: el valor de tener acceso a requisitos migratorios actualizados (Mar 2021)

Cargo	Ground handling
The effect of COVID-19 on special cargo  (June 2020)  AirPharma Webinar (October 2020) Cargo Operations Webinar (October 2020) Lithium Battery Webinar (October 2020) Air Cargo eCommerce Webinar (October 2020) Transport of Vaccines Webinar part 1 (October 2020) part 2 (24 November 2020) part 3 (21 April 2021)	Ready for Pushback- Restarting Ground Operations (July 2020) Long-term storage of Ground Support Equipment (April 2020)

Industry restart - system capability	industry restart - travel experience
Airline personnel readiness & airline readiness - Presentation (pdf) Slots and supply chain - Presentation (pdf) Scheduling for restart (May 2020)	Travel experience - Presentation (pdf) Reinvigorating the multilateral interline framework -Youku version

Safety & Flight Operations
Maintaining Pilot Performance Level and Recovering Confidence - Joint Webinar of ICAO, IATA and IFALPA (October 2020) Business Process & Digitization (Aug 2020) - Script (pdf) Used Serviceable Material (USM) - LLP traceability (July 2020)	Technical Operations: Preparing for Return to Service: part 1 – part 2 – (June/July 2020) Managing Fatigue in COVID-19 "Normal Operations" (July 2020) Youku version Managing Pilot Training and Licensing during COVID (July 2020)