The IATA Standard Ground Handling Agreement (SGHA) is an agreement between a Carrier and a Handling Company. It is an industry reference and is seen as an effective and useful contractual tool for the industry.
To help you prepare for compliance, IATA make the latest edition of the SGHA available in the IATA Airport Handling Manual (AHM). The AHM contains all the industry-approved policies and standards to support safe and efficient ground operations above and below the wing. The manual includes the only industry-recognized contract template, the Standard Ground Handling Agreement (SGHA) and the suggested template for Service Level Agreement (SLA).