IATA Knowledge Hub

• Training
• Market Insights & Statistics

How to Attract Airlines to Your Destination: What DMOs Need to Know

Learn how DMOs can attract airlines and improve destination connectivity through data-driven strategies. Discover how to build compelling business cases, align with airline priorities, and unlock sustainable tourism growth.

• Training

Fuel Efficiency in Airline Operations: Lessons from the Caribbean

Fuel is one of the largest cost an airline carries, and one of the hardest to control. Even among airlines with similar fleets, fuel efficiency performance can vary significantly, highlighting the impact of organizational design, operational discipline, and how fuel considerations are incorporated into everyday decision-making.

• Cargo

The Special Cargo Challenge: Building compliance, integrity, and trust throughout your supply chain

From perishables to pharmaceuticals to live animals, special cargo supply chains require extra attention and logistical precision at every point. From holiday flowers to life-saving biologics, special cargo is a high-stakes operation with razor-thin margins, where even a small misstep leads to immediate consequences.

• MRO
• Training
• Market Insights & Statistics

Optimizing Decisions Amid Aviation Supply Chain Turmoil

Explore how aviation supply chain disruptions—from aircraft and engine delays to parts shortages and workforce gaps—are impacting airline costs and growth, and what strategic, data-driven actions airlines can take to stay resilient.

• Cargo

No Single Link Wins the Chain: The Case for Collaboration in Pharmaceutical Air Cargo

Drawing on conversations from the recent World Cargo Symposium (WCS) in Lima, Peru, this article highlights the need for collaboration in pharmaceutical air cargo.

• Cargo

How Digitalization and Data Sharing are Transforming Air Cargo

Air cargo is undergoing a fundamental shift: from paper-driven processes to a connected, data‑powered ecosystem. Digitalization and data sharing are reshaping how the industry operates, collaborates, and delivers value.

• DGR
• Training

Enhancing the Standards in Dangerous Goods Training: Insights from the 2026 CBTA Center Conference

The CBTA Center Conference, held alongside the IATA World Cargo Symposium in Lima, is one of the few moments each year when the global network of trainers, program managers, and dangerous goods specialists convenes in one place.

• Training

A Comprehensive Guide on How to Make a Career in Travel & Tourism

Explore careers in sales and marketing for travel & tourism. Learn how roles evolve from customer-facing positions to leadership and strategy, and discover the skills needed to grow across airlines, travel agencies and destination marketing.

• Ground Operations
• Training
• Airports

How to Lead an Airport Beyond Normal Operating Hours

Explore how airports manage disruptions beyond operating hours, from staffing and regulations to proactive planning. Learn best practices for handling irregular operations and keeping passengers, safety, and efficiency at the forefront.

• Passenger Experience
• Security
• Airports

ETAs Are Ending the Validation Problem, but They Are Starting a New One

ETAs were designed to simplify border checks, but their rapid global rollout has created a new operational challenge for airlines. While they eliminate the need to validate physical visas, passengers often misunderstand the requirements, apply incorrectly, or arrive unprepared, leaving airlines to manage the consequences at the airport.

• Passenger Experience
• Airports

Document is Scanned but the Passenger is Not Cleared. What’s Next?

Airlines have become very good at scanning documents, but scanning alone doesn’t guarantee a passenger is cleared to travel. As travel rules grow more complex and document types multiply, the gap between “data captured” and “compliance achieved” is widening, creating operational risks that technology alone cannot solve.

• Airports
• Market Insights & Statistics

On Demand Webinar: Air Service Development in Focus

Discover how narrow-body long-haul flights are reshaping route economics. Learn how to assess passenger demand, leakage, and growth potential with real-world air service development insights.

• MRO

IATA MRO SmartHub Demo Videos

In these videos you will have a quick glimpse on how the connector and evaluator modules of the platform look like.

• Passenger Experience

The Evolving Passenger Journey: Global Satisfaction Trends for Airlines

Discover the latest global passenger satisfaction trends, key pain points, and digital adoption insights shaping the future of air travel. Based on IATA Global Passenger Survey data.

• Security
• Safety

AZANS and IATA Strengthened Azerbaijan’s Airspace with the National Airspace Strategy

In the face of increased air traffic and forecasts of significantly more to come over the next two decades, AZANS turned to IATA Consulting to help them develop and implement a National Airspace Strategy. Director Farhan Guliyev explains.

• Cargo
• Webinar

On Demand Webinar: Transforming Live Animal Transport with LAR Verify

Watch the on‑demand Live Animal Transport webinar for practical guidance on strengthening pre‑transport compliance, reducing acceptance failures, and improving welfare outcomes, including real‑world examples supported by digital validation through LAR Verify.

Setting the Standard for Aviation Education

For training organizations that want to lead in aviation education, IATA Authorized Training Center (ATC) certification is the globally recognized mark of excellence.

• Cargo
• Safety

Strengthening Safety in Lithium Battery Transport

A CEIV Lithium Batteries airport community is a collective and collaborative network of all stakeholders, including public and private individuals and organizations, whose activities and interests are directly linked to airport operations and connected systems.

• Cargo
• Training

A Comprehensive Guide on How to Make a Career in Air Cargo Management

Discover how to build a successful career in air cargo management. Explore key roles, required skills, career paths and training options in this comprehensive guide to opportunities in one of aviation’s fastest-evolving and most resilient sectors.

• Environment Sustainability

Fuel Efficiency in 2026: Precision Data, Strategic KPIs, and Sustainable Performance Opportunities

Explore how airlines must leverage precision fuel performance data, strategic fuel efficiency KPIs, and sustainability strategies in 2026 to navigate volatile fuel costs, emissions reporting, and operational complexity.

• Training

Human Resources: Set to Shape Aviation's Future

Aviation’s digital and commercial transformation, combined with air travel growth, are redefining the industry’s required skillsets. Human Resources must adapt its traditional strategies to overcome the ever-changing dynamics.