courses & diplomas

IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, ACCET accredited, and have more than 40 years of experience at the heart of the industry. Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.

​Our extensive training portfolio includes topics for airlines, airports, cargo operators, governments, ground service providers, travel agents, young professionals and more.

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Found 485 courses and diplomas

A-CDM in Airport and Ground Operations (Classroom, 3 days)

Learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations

  • English
  • Course

ACC3 Aviation Security Independent Validator (Classroom, 5 days)

Get the required training foreseen in EU regulation 1998/2015 and position yourself to become an accredited EU Aviation Security Validator by an EU member state.

  • English
  • Course

Accounting and Finance for Non-Finance Managers (Classroom, 3 days)

Providing (non-finance) managers with a solid understanding of financial and accounting processes that you will encounter in your everyday work.

  • English
  • Course

Accounting and Financial Management for Travel Agencies - eLearning

Learn to speak accounting language, grasp accounting principles and interpret financial statements to assess and steer your business.

  • English
  • Course

Advanced Airport Operations Diploma

For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.

  • English
  • Español
  • Français
  • Pусский
  • Diploma

Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)

Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration.

  • English
  • Español
  • Course

Advanced Skills in Journey Pricing and Ticketing

Gain confidence in pricing more complex journeys that apply exceptions to standard pricing principles.

  • English
  • Course

Aeronautical Information Management (AIM) (Classroom, 5 days)

Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink.

  • English
  • Español
  • Français
  • Course

Aeronautical Information Services (AIS) (Classroom, 3 days)

Benefit from a comprehensive introduction to Aeronautical Information Services (AIS).

  • English
  • Français
  • Course

Aeropolitical and Industry Affairs Diploma

An overview of the regulatory and legal regimes, as well as the international industry affairs applicable to all aspects of the aviation industry.

  • English
  • Español
  • Diploma

Agency Debit Memo (ADM) Prevention Workshop (Classroom, 3 days)

Equip yourself with knowledge of key industry standards published in IATA Composite and Passenger Services Resolutions to avoid costly mistakes.

  • English
  • Course

Air Cargo Advanced Marketing Course

This course uses our expertise to provide knowledge on cargo rating principles and Air Waybill completion, as well as basic marketing procedures.

  • English
  • Course

Air Cargo Advanced Marketing for the Leadership & Management Training Program Course

Review cargo rates and charges, construction and combination rates, and completing air waybills with IATA and Harvard ManageMentor leading to the Diploma in Leadership & Management.

  • English
  • Course

Air Cargo Business Strategy and Planning (LIVE virtual classroom)

Find new managerial perspectives and create strategic pillars, develop encouraging business strategies and materialize plans with accuracy, while working towards a common stakeholder strategic goal.

  • English
  • Course

Air Cargo Competitor Analysis and Market Research (LIVE virtual classroom)

Learn about the factors that impact performance in the industry, how to make effective decision through the interpretation of market research and analysis, and how to help your company improve its market share

  • English
  • Course

Air Cargo Customer Service and Claim Handling (LIVE virtual classroom)

Learn about customer needs and demands, the ethics of customer service, and customer contact techniques to help your business to develop its customer service program to the highest level

  • English
  • Course

Air Cargo Diploma (Self-study)

This diploma will give you a well-rounded introduction to today’s complex air cargo industry, helping you get a head start in your career at an airline, freight forwarder or ground handling company. You will learn about the key stakeholders in the air cargo supply chain, how they operate, and the skill sets you need to stand out as a desirable candidate.

  • English
  • 中文
  • Diploma

Air Cargo Fundamentals (LIVE virtual classroom)

Acquire basic understanding of the terms, equipment, documents and procedures used in the global air cargo industry

  • English
  • Course

Air Cargo Law and Convention (Classroom, 2 days)

Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients.

  • English
  • Course

Air Cargo Management - University of Geneva (Classroom, 3 days)

Learn the key elements necessary to manage a successful air cargo company.

  • English
  • Course

Air Cargo Management (Classroom, 5 days)

Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals.

  • English
  • Español
  • Course

Air Cargo Management Diploma

Understand the complex and changing issues required to maximize all aspects of the cargo business.

  • English
  • Español
  • Diploma

Air Cargo Marketing and Product Management (LIVE virtual classroom)

The air cargo marketing and product management is a unique virtual course that will provide you a wide range of tools and techniques to develop a strategic marketing plan in a competitive air cargo industry

  • English
  • Course

Air Cargo Route Profitability (LIVE virtual classroom)

Make rapid decisions on whether to alter, supplement or exclude routes from your air cargo network or schedule for profitability

  • English
  • Course