Freight forwarders are an integral part of a sector that successfully transports goods worth $5.3 trillion every year. We are working for greater efficiency for all partners in this crucial business.

Become an IATA Cargo Agent

Become an IATA Cargo Agent and get industry recognition, in addition to joining the distribution network of IATA member airlines. As an IATA agent, you can join the Cargo Account Settlement Systems (CASS) at no cost.

More information on agency programs for​ Cargo Agents​

Have a read at our CASS Service Charter (online), outlining services rendered and commitments to be expected by cargo agents from IATA.

If you are already an IATA agent an​d need support

Please contact us through our customer portal for questions related to your accreditation contract, CASS or CASSlink.

CargoLink - Directory of supply chain professionals
All CASS participants are automatically included in this directory of 20,000 supply chain professionals.

Get premium CargoLink membership.

Safety & security

Help shape tomorrow's cargo business

Several programs promote greater efficiency in the air cargo supply chain:

Cargo Intelligence


Essential publications for Freight Forwarders

The 2022 IATA Manuals include over 350 updates. The manuals are published annually to stay up-to-date with the latest regulations, trends and best practices. In order to comply with the new regulations and to sustain the safe and efficient transport of air cargo, you should be using the latest editions. Learn more

IATA provides aviation training to thousands of professionals each year, helping to build careers and ensure sustainability throughout the industry. We offer a wide range courses covering cargo and dangerous goods regulations to ensure safety and efficiency when accepting, handling, and shipping goods.

Featured courses

All Cargo Training Courses