Cargo Introductory course (partner-taught or self-study)

Did you know that in the past 5 years, 10993 participants from 116 countries have taken this course with IATA?

160-200 hour partner-taught or self-study course

With over 52 million tons of cargo shipped annually, the air cargo industry is the place to be. Prepare yourself to work in the industry with this comprehensive course. You will learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.

This course is mandated for IATA Cargo Agents in accordance with the IATA Cargo Agency Resolutions.

Course code: TCGP-11

Course format

• This is a self-study course, which will take you approximately 160-200 hours to complete, depending on your previous knowledge and experience.
• The course materials are provided in e-book or printed format. Please choose the format when you register.
• You will have 12 months to complete the course and exam (enrollment validity), which starts from the date you purchase the course.
• Performance will be based on an examination. Please refer to the Exam Information below for more details.

Recommended level

The recommended level for this course is Entry-level.

Study with the help of an Instructor

If you would prefer to study this course with the help of a local trainer, enrol at an IATA Authorized Training Center near you.

Registration information

• Please refer to our shipping fees and applicable taxes.
• When you click to purchase the course, you will be directed to login to your Training Account through our Customer Portal. If you have previously taken a course with IATA, please have your login details ready, if not, you will be prompted to create an account.

Important: Please note that if you are purchasing courses for more than one person, a Training Account must be created for each individual. Registration and payment must be made through each individual Training Account. You may pay for multiple individuals by using one credit card or bank transfer in each individual’s users Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual order. If you are a company wishing to purchase courses for 10 or more employees, please Contact our Customer Service representatives for more information on how to register multiple users.

Upon completing this course you will have the skills to:

• Guide clients on the IATA rules and procedures for air freight shipments
• Arrange air cargo shipments in accordance with IATA rules and procedures
• Apply published rates and charges for air cargo shipments
• Complete air waybills accurately
• Prepare shipments ready for carriage

The key topics that are covered during this course include:

• Operations at cargo agencies, airlines, and freight forwarders
• Air cargo acceptance basic rating principles
• Air waybill completion
• Industry terminology and abbreviations
• IATA geography, TACT, and other cargo manuals

This course is recommended for:

• Newcomers to the industry
• Cargo agent and air freight forwarder sales and marketing staff
• Airline and manufacturer sales, reservations, and acceptance staff
• Junior-level managers at cargo agents, airlines, and manufacturers

An IATA Certificate of Completion is awarded to participants who successfully pass the final exam.

Exam information

Please read the information about Online Exams with Remote Supervision (OERS), and check the Course Edition List for Exams (pdf) when booking your exam.

• Method: Online exam with remote supervision (OERS)
• Format: 100 multiple-choice questions. Closed course book exam.
• Time Allowance: 3 hours
• Passing Grade: 60% correct answers
• Distinction Grade: 90% correct answers
• Number of exam attempts: 2