A-CDM in Airport and Ground Operations (classroom)

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CLASSROOM

You can also take this course online in a LIVE virtual classroom setting: Take a look at the LIVE VIRTUAL CLASSROOM schedule

Did you know that in the past 3 years, 248 participants from 32 countries have taken this course with IATA?

About the course

3-day (24 hours) classroom course

Airport and ground operations processes involve several well-defined activities that need to be completed on a timely basis for specific objectives to be achieved. In cases where such activities cannot be completed on time, certain decisions are required. Such decisions may result in a change in priorities or the activation of an alternative course of action. Most decisions can impact several of the partners concerned with the process and therefore the decisions should be made collaboratively. In practice, this collaboration is often missing, with the result that the decisions made adversely affect one or more partners and hence the overall operation. In this course you will learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations, and how to unleash the power of shared information so that the impact of decisions on the work of the partners’ operations becomes visible. Learn how to build trust among partners to ensure the willingness to both share information and use the shared information, resulting in better-informed decisions and increase the efficiency of airports and the on-time-performance of ground operations. Presented in the context of Trajectory Based Operations (TBO) and the process-based business service-oriented reinterpretation of the original A-CDM concept, this course brings to you the next development level of A-CDM that is even more powerful, adaptable and quality-oriented than its predecessor.

Download the Outline

Course Code: TAPG-61

Course format

Prerequisites

  • Participants should have a good knowledge of the processes involved in aircraft turnaround and terminal services.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

A-CDM in Airport and Ground Operations (classroom)

Singapore, Singapore (IATA)
21 - 23 June, 2023
Register before 21 Mar, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply.
Please register by 31 May
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172425
English
USD 1,328
USD 1,708
Regular
USD 1,900

2 additional classes are scheduled

A-CDM in Airport and Ground Operations (classroom)

Netherlands, Amsterdam (IATA)
13 - 15 September, 2023
Register before 13 Jun, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply.
Please register by 23 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 171920
English
USD 1,328
USD 1,708
Regular
USD 1,900

A-CDM in Airport and Ground Operations (classroom)

Korea, Republic of, Incheon (IAAA-RTP)
31 October - 2 November, 2023
Please register by 10 Oct
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 178236
English
USD 1,660
USD 2,135
Regular
USD 2,375

This class is offered in cooperation with Incheon Airport Aviation Academy (IAAA). Please refer to IAAA for the final price.

Registration

For additional information regarding registration and course payment please contact:

Register on the IAAA website

Incheon Airport Aviation Academy (IAAA)
557 Yongyu-ro, Jung-gu

Incheon, Republic of Korea

What you will learn

Upon completion of this course you will be able to:

  • Design and run an A-CDM project based on TBO and business services
  • Explain the A-CDM concept as a way of working
  • Build trust among partners to facilitate the sharing of information
  • Maximize the use of shared information to build efficiency
  • Streamline airport and ground operations processes to gain benefits
  • Describe Trajectory Based Operations
  • Discuss the power of business services and business rules
  • Develop the A-CDM concept to even higher levels of partner benefits

Course content

The key topics that are covered during this course include:

  • CDM to develop efficient airport and ground operations processes
  • Key issues associated with A-CDM
  • Building trust with airport partners
  • A-CDM business case
  • Identifying the processes involved
  • Trajectory based operations on the airside, landside and even in the terminal
  • Defining the business services
  • Defining the business rules
  • Developing an effective A-CDM implementation project
  • Defining the requirements, including IT tools to support an A-CDM project
  • The foundations of even more advanced A-CDM concept applications

Activities

  • Case studies
  • Exercises

Who should attend

This course is recommended for:

  • Airport managers
  • Ground operations managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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