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Passenger Experience
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  • Cargo
  • Passenger Experience
  • Airports

Understanding RPKs and ASKs

Explore how Revenue Passenger Kilometers (RPKs) and Available Seat Kilometers (ASKs) reveal insights into air traffic trends and airline performance.

19.08.2024
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  • Passenger Experience

The Rise of the Digital Traveler

The modern traveler is a digital native. Find out more about how digital demand has transformed the passenger experience in air travel.

19.07.2024
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  • Passenger Experience

Getting Ready for Europe's Travel Authorization Scheme

The European Travel Information and Authorization System (ETIAS) is due to come into effect in mid-2025. Find out everything you need to know.

27.02.2024
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  • Passenger Experience

How Airlines Can Improve Operational Efficiency by Managing Travel Document Compliance Risks

Travel document compliance is crucial for air travel, impacting operational efficiency, customer satisfaction, and financial performance significantly.

27.02.2024
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  • Passenger Experience

Turkish Cargo: Navigating a decade with data for air cargo excellence

Explore how Turkish Cargo harnessed IATA CargoIS data to craft strategic roadmaps, optimizing its business and brand to emerge as a key player in the air cargo market.

23.01.2024
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  • Passenger Experience

Traveling with Pets: What are the Requirements for a Seamless Travel Experience?

Each day, thousands of animals are transported safely and securely by air on airlines that welcome pets either onboard, as checked baggage, or as cargo. In this article, we will explore the most essential requirements for a seamless pet travel experience.

11.12.2023
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  • Passenger Experience
  • Airports

Strengthening Border Control: Inadmissible Passengers (INADs) from a Government Perspective

Learn about the challenges governments face because of INADs, and the expectations they have on airlines when performing passenger checks. Find out how to decrease the number of INADs and associated fines as we explore key potential solutions. 

04.12.2023
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  • Passenger Experience

Unlocking Canada's tourism resurgence: The Destination Canada success story

Explore Destination Canada's journey with Michel Dubreuil, Market and Consumer Intelligence Manager.

15.11.2023
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  • Ground Operations
  • Passenger Experience

On Demand Webinar: Exploring Accessibility: Mobility Aids Handling

The safe and dignified travel of persons with disabilities traveling with their own mobility aids is an important topic to be addressed and a key area of action.

06.10.2023
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  • Passenger Experience
  • Airports

Streamlining Airport Processes and Enhancing Passenger Experience: The Power of Automation in Travel Document Compliance

Immigration regulations checks involve verifying passengers' travel documents and ensuring they meet the necessary regulations for their destination. Learn more about these checks, their challenges, impacts and solutions to automate travel document compliance.

26.09.2023
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  • Passenger Experience
  • Security

Understanding the Issue of Inadmissible Passengers (INADs) and Their Impact on Travel

What are INADs (inadmissible passengers), why do they face entry denial, and what are the repercussions that follow?

24.09.2023
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  • Passenger Experience

Unveiling the power of data: Boston Consulting Group's journey with the IATA 20-Year Air Passenger Forecast

Discover how Boston Consulting Group harnessed the power of the IATA 20-Passenger Forecast to elevate their projects and reshape their strategies.

10.08.2023
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  • Passenger Experience

Identifying documents: How can digital travel document management systems help?

Agent error is one of the main concerns for airlines, as mistakes in travel document verification checks can lead to non-compliance and hefty fines. The best way to remedy this challenge is for the airline industry to implement a digital travel document management system.

25.06.2023
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  • Passenger Experience
  • Airports

Transforming the travel experience: What are the solutions for future congested airports?

This article explores the processes that currently take up valuable time at airports for passengers and presents the innovative solutions that are going to revolutionize the way we travel.

21.06.2023
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  • Passenger Experience

Case Study: WestJet focuses strategic expansion with Direct Data Solutions

This case study discusses how WestJet expanded its operations to include destinations from Calragry to London Gatwick, Dublin and Paris Charles de Gaulle thanks to IATA'S DDS (Direct Data Solutions). DDS also helped WestJet to optimize its new flights by deciding their day of the week and time.

30.11.2022
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  • Passenger Experience
  • Environment Sustainability
  • Airports

On Demand Webinar: Airport Sustainability

Environmental sustainability has become critical in airport planning. The latest global best practices can help achieve your current environmental objectives and anticipate future scenarios.

16.11.2022
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  • Passenger Experience

The Most Important Travel Documents for your Trip

The travel and health documents required for your trip can vary based on your itinerary and personal situation. This is why it is important to prepare in advance.

26.09.2022
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  • Ground Operations
  • Passenger Experience

Case Studies : Solving issues in the baggage handling chain

These case studies reveal how airlines and their partners improved their baggage operations, reduced their costs and improved as well as enhanced their customer experience.

15.07.2022
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  • Passenger Experience

Case Study: Europcar moves beyond gut feelings to truly understanding demand with IATA MarketIS

By leveraging the power of rich passenger data, Europcar has been able to make strategic decisions with confidence and optimize commercial performance.

24.03.2022
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  • Passenger Experience

Why Accessibility is Essential for Air Travel

Much more than just wheelchair assistance, passengers with disabilities represent a growing segment. The air travel industry is adjusting to make air travel accessible to older travelers and people with disabilities.

01.03.2022
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  • Market Insights & Statistics
  • Passenger Experience

Latest Travel Restrictions and Guidance

A key solution to ensure compliance with COVID-19 travel rule changes is IATA Timatic. It's a one-stop shop for the air travel’s industry most reliable and up-to-date travel and health document rules information for anywhere in the world.

21.11.2021

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