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Passenger Experience
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  • Passenger Experience

Case Study: WestJet focuses strategic expansion with Direct Data Solutions

This case study discusses how WestJet expanded its operations to include destinations from Calragry to London Gatwick, Dublin and Paris Charles de Gaulle thanks to IATA'S DDS (Direct Data Solutions). DDS also helped WestJet to optimize its new flights by deciding their day of the week and time.

30.11.2022
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  • Passenger Experience
  • Environment Sustainability
  • Airports

On Demand Webinar: Airport Sustainability

Environmental sustainability has become critical in airport planning. The latest global best practices can help achieve your current environmental objectives and anticipate future scenarios.

16.11.2022
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  • Passenger Experience

The Most Important Travel Documents for your Trip

The travel and health documents required for your trip can vary based on your itinerary and personal situation. This is why it is important to prepare in advance.

26.09.2022
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  • Ground Operations
  • Passenger Experience

Case Studies : Solving issues in the baggage handling chain

These case studies reveal how airlines and their partners improved their baggage operations, reduced their costs and improved as well as enhanced their customer experience.

15.07.2022
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  • Passenger Experience

Case Study: Europcar moves beyond gut feelings to truly understanding demand with IATA MarketIS

By leveraging the power of rich passenger data, Europcar has been able to make strategic decisions with confidence and optimize commercial performance.

24.03.2022
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  • Passenger Experience

Why Accessibility is Essential for Air Travel

Much more than just wheelchair assistance, passengers with disabilities represent a growing segment. The air travel industry is adjusting to make air travel accessible to older travelers and people with disabilities.

01.03.2022
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  • COVID-19
  • Passenger Experience

Latest Travel Restrictions and Guidance

A key solution to ensure compliance with COVID-19 travel rule changes is IATA Timatic. It's a one-stop shop for the air travel’s industry most reliable and up-to-date travel and health document rules information for anywhere in the world.

21.11.2021

IATA manuals

The #1 source for the regulations, standards and best practices in shipping, handling, and transporting air cargo. Learn more

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