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Passenger Experience
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  • Passenger Experience

Navigating the Maze of International Travel Regulations

International travel regulations are a labyrinth of rules and requirements that vary significantly from one country to another. The complexity and variability of these entry requirements can be daunting for travelers and industry professionals alike.

24.02.2025
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  • Passenger Experience
  • Airports

Digital Identity for Improved Customer Experience and Secure Facilitation

IATA is developing standards with industry and government partners to transform the passenger experience and facilitation using digital identity.

05.11.2024
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  • Passenger Experience
  • Airports

What You Need to Know About Digital Identity & Biometrics

The aviation industry needs to implement automation, digitalization, and efficient seamless processes to manage passenger growth. Find out more about digital identity & Biometrics with One ID.

29.10.2024
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  • Cargo
  • Passenger Experience
  • Airports

Understanding RPKs and ASKs

Explore how Revenue Passenger Kilometers (RPKs) and Available Seat Kilometers (ASKs) reveal insights into air traffic trends and airline performance.

19.08.2024
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  • Passenger Experience

The Rise of the Digital Traveler

The modern traveler is a digital native. Find out more about how digital demand has transformed the passenger experience in air travel.

19.07.2024
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  • Passenger Experience
  • Airports

Why Tourists Need E-Visas More than Ever

Tourists continue to travel to all corners of the world in search of diverse experiences. Reaching distant destinations is now more convenient than ever due to advancements in aviation.

19.07.2024
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  • Passenger Experience

Getting Ready for Europe's Travel Authorization Scheme

The European Travel Information and Authorization System (ETIAS) is due to come into effect in mid-2025. Find out everything you need to know.

27.02.2024
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  • Passenger Experience

How Airlines Can Improve Operational Efficiency by Managing Travel Document Compliance Risks

Travel document compliance is crucial for air travel, impacting operational efficiency, customer satisfaction, and financial performance significantly.

27.02.2024
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  • Passenger Experience

Turkish Cargo: Navigating a decade with data for air cargo excellence

Explore how Turkish Cargo harnessed IATA CargoIS data to craft strategic roadmaps, optimizing its business and brand to emerge as a key player in the air cargo market.

23.01.2024
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  • Passenger Experience

Traveling with Pets: What are the Requirements for a Seamless Travel Experience?

Each day, thousands of animals are transported safely and securely by air on airlines that welcome pets either onboard, as checked baggage, or as cargo. In this article, we will explore the most essential requirements for a seamless pet travel experience.

11.12.2023
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  • Passenger Experience
  • Airports

Strengthening Border Control: Inadmissible Passengers (INADs) from a Government Perspective

Learn about the challenges governments face because of INADs, and the expectations they have on airlines when performing passenger checks. Find out how to decrease the number of INADs and associated fines as we explore key potential solutions. 

04.12.2023
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  • Passenger Experience

Unlocking Canada's tourism resurgence: The Destination Canada success story

Explore Destination Canada's journey with Michel Dubreuil, Market and Consumer Intelligence Manager.

15.11.2023
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  • Ground Operations
  • Passenger Experience

On Demand Webinar: Exploring Accessibility: Mobility Aids Handling

The safe and dignified travel of persons with disabilities traveling with their own mobility aids is an important topic to be addressed and a key area of action.

06.10.2023
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  • Passenger Experience
  • Airports

Streamlining Airport Processes and Enhancing Passenger Experience: The Power of Automation in Travel Document Compliance

Immigration regulations checks involve verifying passengers' travel documents and ensuring they meet the necessary regulations for their destination. Learn more about these checks, their challenges, impacts and solutions to automate travel document compliance.

26.09.2023
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  • Passenger Experience
  • Security

Understanding the Issue of Inadmissible Passengers (INADs) and Their Impact on Travel

What are INADs (inadmissible passengers), why do they face entry denial, and what are the repercussions that follow?

24.09.2023
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  • Passenger Experience

Unveiling the power of data: Boston Consulting Group's journey with the IATA 20-Year Air Passenger Forecast

Discover how Boston Consulting Group harnessed the power of the IATA 20-Passenger Forecast to elevate their projects and reshape their strategies.

10.08.2023
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  • Passenger Experience

Identifying documents: How can digital travel document management systems help?

Agent error is one of the main concerns for airlines, as mistakes in travel document verification checks can lead to non-compliance and hefty fines. The best way to remedy this challenge is for the airline industry to implement a digital travel document management system.

25.06.2023
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  • Passenger Experience
  • Airports

Transforming the travel experience: What are the solutions for future congested airports?

This article explores the processes that currently take up valuable time at airports for passengers and presents the innovative solutions that are going to revolutionize the way we travel.

21.06.2023
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  • Passenger Experience

Case Study: WestJet focuses strategic expansion with Direct Data Solutions

This case study discusses how WestJet expanded its operations to include destinations from Calragry to London Gatwick, Dublin and Paris Charles de Gaulle thanks to IATA'S DDS (Direct Data Solutions). DDS also helped WestJet to optimize its new flights by deciding their day of the week and time.

30.11.2022
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  • Passenger Experience
  • Environment Sustainability
  • Airports

On Demand Webinar: Airport Sustainability

Environmental sustainability has become critical in airport planning. The latest global best practices can help achieve your current environmental objectives and anticipate future scenarios.

16.11.2022
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  • Passenger Experience

The Most Important Travel Documents for your Trip

The travel and health documents required for your trip can vary based on your itinerary and personal situation. This is why it is important to prepare in advance.

26.09.2022

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