IATA Cargo Handling Manual (ICHM)
As a cargo professional, you’ve no doubt developed your own way of doing things. The trouble is, no item is shipped by just one person or even one company. When everyone in the transport chain – ground handlers, freight forwarders and airlines – works from the same guidelines, damage, delays, refusals and fines are significantly reduced.
The ICHM covers the entire shipping process door-to-door and describes the operating procedures standard in every stage of the transport chain in plain language.