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Classroom Training Schedule

Find upcoming classroom courses in a location near you

Note: This schedule shows courses held at IATA Training Centers and IATA regional partner locations
Visit the exam schedule to see upcoming distance learning exam dates and locations.



June - 2017
 Understand the legal framework of international air law regimes by studying the function of organizations involved in regulating the industry. International Air Law - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
26 Jun - 28 Jun
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Sweden, Stockholm (IATA)
26 Jun - 30 Jun
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
United Kingdom, Brighton (IOSA)
26 Jun - 30 Jun
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
United Kingdom, Brighton (IOSA)
26 Jun - 30 Jun
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
26 Jun - 28 Jun
Further develop your project planning skills and acquire practical techniques to deal with real projects. Project Management - Advanced (30 PDUs, classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
26 Jun - 30 Jun
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Singapore, Singapore-Somerset16 (IATA)
27 Jun - 30 Jun
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
28 Jun - 30 Jun
 Understand aviation environmental challenges and responses by drawing on best practices developed within the industry. Aviation and the Environment - University of Geneva
Switzerland, Geneva (UoG-AV-IATA)
29 Jun - 1 Jul

July - 2017
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
3 Jul - 7 Jul
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Perishable Cargo Transportation (Classroom, 2 days)
Singapore, Singapore-Somerset16 (IATA)
3 Jul - 4 Jul
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
China, Beijing (IATA)
3 Jul - 7 Jul
 A rigorous approach to aligning organizational culture with safety culture, helping you to reinforce safety and implement a Safety Management System (SMS) in your organization. Developing an Effective Safety Culture (Classroom, 2 days)
Singapore, Singapore-Somerset16 (IATA)
3 Jul - 4 Jul
 Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations. Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (Classroom, 5 days)
Spain, Madrid (IATA)
3 Jul - 7 Jul
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
3 Jul - 7 Jul
 Social media crash course and communication best practices to develop a successful social media strategy around the latest communication channels. Airline Social Media Strategy (Classroom, 3 days)
Sri Lanka, Colombo (UL-RTP)
3 Jul - 5 Jul
Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS). IOSA-SMS Requirements (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
5 Jul - 7 Jul
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Italy, Rome (IATA)
10 Jul - 14 Jul
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
10 Jul - 14 Jul
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
10 Jul - 14 Jul
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
United Kingdom, London (IATA)
10 Jul - 14 Jul
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
10 Jul - 14 Jul
 Be prepared to plan, deliver and assure your aviation organization's Emergency Response Plan (ERP). Emergency Response Planning for CAAs and Air Navigation Service Providers
Singapore, Singapore-Somerset16 (IATA)
10 Jul - 14 Jul
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Canada, Montreal (IATA)
10 Jul - 14 Jul
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Canada, Montreal (IATA)
10 Jul - 21 Jul
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
United States, Miami (IATA)
10 Jul - 14 Jul
Designed for IATA Accredited Travel Agents to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance BSP and BSPlink Workshop for Travel Agents in Europe (Classroom, 1.5 days)
Kazakhstan, Almaty (TRA-IATA)
11 Jul - 12 Jul
 Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients. Air Cargo Law and Convention (Classroom, 2 days)
United Kingdom, London (IATA)
12 Jul - 13 Jul
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields. Infectious Substances Transport (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
17 Jul - 19 Jul
 Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage. Transport of Dangerous Goods by Sea (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
17 Jul - 19 Jul
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United Kingdom, London (IATA)
17 Jul - 21 Jul
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
United States, Miami (IATA)
17 Jul - 21 Jul
Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Singapore, Singapore-Somerset16 (IATA)
17 Jul - 20 Jul
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 4 days)
Canada, Montreal (IATA)
17 Jul - 20 Jul
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Canada, Montreal (IATA)
17 Jul - 21 Jul
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
United States, Miami (IATA)
17 Jul - 21 Jul
Adquirir las habilidades y conocimientos necesarios para embalar y transportar las pilas y baterías de ión de litio y de metal de litio por vía aérea Transporte de baterías de litio por vía aérea (presencial, 2 días)
Chile, Santiago (IATA)
17 Jul - 18 Jul
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
Sri Lanka, Colombo (UL-RTP)
17 Jul - 20 Jul
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
17 Jul - 21 Jul
This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes. Safety Management Systems (SMS) - Implementation and Control (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
17 Jul - 19 Jul
 Il corso si sviluppa attraverso specifici obiettivi di Security, l'analisi delle minacce passate e di quelle correnti, la valutare dei livelli di minaccia, e la comprensione della ratio della varie norme security dell'aviazione civile. Aviation Security Train the Trainer - Italian (Classroom, 5 days) - Classroom - italiano
Italy, Rome (IATA)
17 Jul - 21 Jul
 Learn best practices in commercial airline ground operations to build a profitable business model. Business Aviation Handling and Fixed-Base Operations, FBO (Classroom, 3 days)
Switzerland, Geneva (IATA)
18 Jul - 20 Jul
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Switzerland, Geneva (IATA)
18 Jul - 21 Jul
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
Spain, Madrid (IATA)
18 Jul - 21 Jul
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
United States, Miami (IATA)
19 Jul - 21 Jul
Follow the supply chain from refinery to delivery into the aircraft. Learn how to minimize fuel uplift and how fuel suppliers ensure the safe delivery of fuel. Aviation Fuel Management Essentials (Classroom, 3 days)
China, Beijing (IATA)
19 Jul - 21 Jul
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Jul - 28 Jul
Learn new managerial perspectives including strategic pillars, business strategies and plans with accuracy, while working towards a common strategic goal. Cargo Business Strategy and Planning Management (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
24 Jul - 27 Jul
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Canada, Montreal (IATA)
24 Jul - 28 Jul
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Canada, Montreal (IATA)
24 Jul - 28 Jul
 Learn the essentials of civil aviation management. Civil Aviation Management (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Jul - 28 Jul
Learn how to develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs), State Safety Program (SSP) (Classroom, 5 days)
Canada, Montreal (IATA)
24 Jul - 28 Jul
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United States, Miami (IATA)
24 Jul - 27 Jul
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Jul - 28 Jul
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
24 Jul - 28 Jul
Mejorar el entendimiento y conocimiento de la normativa internacional en materia de derecho aeronáutico Derecho Aeronáutico Internacional (presencial, 5 días)
Argentina, Buenos Aires (IATA)
24 Jul - 28 Jul
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
24 Jul - 28 Jul
In accordo al Regolamento (UE) 2015/1998, punto 11.5.2 , l'istruttore security deve ricevere una formazione ed informazione su base regolare sugli sviluppi nel campo specifico. Recurrent Aviation Security Training - Italian (Classroom, 3 days) - Classroom - italiano
Italy, Rome (IATA)
24 Jul - 26 Jul
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Kenya, Nairobi (KQ-RTP)
24 Jul - 28 Jul
Based on recommendations from the ICAO Universal Security Audit Program and the IATA Security Manual, this course helps you develop an employee background vetting program that fits the context of your company. AVSEC Background Vetting and Insider Threat Mitigation (Classroom, 3 days)
United Kingdom, London (IATA)
25 Jul - 27 Jul
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
United Kingdom, London (IATA)
25 Jul - 27 Jul
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore, Singapore (IATA)
25 Jul - 28 Jul
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Perishable Cargo Transportation (Classroom, 2 days)
Sweden, Stockholm (IATA)
25 Jul - 26 Jul
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Singapore, Singapore (IATA)
25 Jul - 28 Jul
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
United States, Miami (IATA)
25 Jul - 27 Jul
Improve your overall understanding of the required actions and complexities involved in the transfer of airport operations or ownership from government entities to private sector investors and operators. Airport Privatization and Transfer of Ownership (Classroom, 3 days)
Belgium, Brussels (IATA)
25 Jul - 27 Jul
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
United States, Miami (IATA)
25 Jul - 28 Jul
Acquire the knowledge, skills and practice to influence others, communicate with impact and credibility, and demonstrate poise and confidence. Exercising Influence (Classroom, 3 days)
Singapore, Singapore (IATA)
25 Jul - 27 Jul
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Singapore, Singapore (IATA)
31 Jul - 4 Aug
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. Dangerous Goods Regulations (DGR) for Auditors and Inspectors (Classroom, 5 days)
United States, Miami (IATA)
31 Jul - 4 Aug
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS). Airside Operations - Safety Compliance (Classroom, 5 days)
Singapore, Singapore (IATA)
31 Jul - 4 Aug
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
31 Jul - 4 Aug
 Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents. Managing Aircraft Accident and Incident Investigation (Classroom, 5 days)
Canada, Montreal (IATA)
31 Jul - 4 Aug
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Singapore, Singapore (IATA)
31 Jul - 3 Aug
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Canada, Montreal (IATA)
31 Jul - 4 Aug
 Study Integrated Risk Management techniques for aviation industry operations and learn how to implement risk management processes in your organization. Corporate Risk Management (Classroom, 5 days)
Singapore, Singapore (IATA)
31 Jul - 4 Aug
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. Dangerous Goods Regulations (DGR) – Shippers and Packers - Category 1, 2 (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
31 Jul - 2 Aug
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Kenya, Nairobi (KQ-RTP)
31 Jul - 4 Aug
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Kenya, Nairobi (KQ-RTP)
31 Jul - 3 Aug

August - 2017
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Behavioral Analysis and Predictive Screening Strategies (Classroom, 5 days)
Canada, Montreal (IATA)
1 Aug - 4 Aug
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 4 days)
Spain, Madrid (IATA)
1 Aug - 4 Aug
 This course will provide you with the foundation on climate change and international climate policies. Climate Change and Aviation (Classroom, 3 days)
Singapore, Singapore (IATA)
1 Aug - 3 Aug
Learn the fundamentals of airline distribution and e-commerce and how this plays a role in distribution management for an airline. Introduction to Airline Distribution and e-Commerce (Classroom, 3 days)
United States, Miami (IATA)
1 Aug - 3 Aug
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Bahrain (GAA-RTP)
1 Aug - 3 Aug
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
United States, Miami (IATA)
2 Aug - 4 Aug
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
South Africa, Johannesburg (ATNS-RTP)
2 Aug - 4 Aug
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Bahrain (GAA-RTP)
6 Aug - 10 Aug
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
China, Shanghai (IATA)
7 Aug - 11 Aug
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
United States, Miami (IATA)
7 Aug - 9 Aug
 Obtenez les compétences nécessaires pour accepter, manipuler et traiter des cargaisons contenant des matières dangereuses, conformément à l'édition actuelle du manuel de l'IATA sur les règlements relatifs aux matières dangereuses (DGR). Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Catégorie initiale 6 (salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
7 Aug - 11 Aug
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
United Kingdom, London (IATA)
7 Aug - 11 Aug
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
7 Aug - 11 Aug
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Aug - 11 Aug
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Canada, Montreal (IATA)
7 Aug - 11 Aug
Review the standards, infrastructure, governance and implementation that enable the management and exchange of Air Traffic Management-related information. System Wide Information Management (SWIM) (Classroom, 2 days)
Singapore, Singapore (IATA)
7 Aug - 8 Aug