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Classroom Training Schedule

Find upcoming classroom courses in a location near you

Note: This schedule shows courses held at IATA Training Centers and IATA regional partner locations
Visit the exam schedule to see upcoming distance learning exam dates and locations.



July - 2016
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Italy, Rome (IATA)
4 Jul - 8 Jul
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
China, Beijing (IATA)
4 Jul - 8 Jul
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
Switzerland, Geneva (IATA)
4 Jul - 8 Jul
 Les participants apprendront et pratiqueront une palette de techniques fondamentales pour diriger l'apprentissage destiné aux adultes, concevoir des programmes de formation et utiliser des techniques de facilitation. Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6 (salle de cours, 5 jours) - Classroom - Français
France, Paris (ACFI-RTP)
4 Jul - 8 Jul
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
4 Jul - 8 Jul
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
South Africa, Johannesburg (SAA-RTP)
4 Jul - 8 Jul
 A rigorous approach to aligning organizational culture with safety culture, helping you to reinforce safety and implement a Safety Management System (SMS) in your organization. Developing an Effective Safety Culture (Classroom, 2 days)
Singapore (IATA)
11 Jul - 12 Jul
 Aplique los avances más recientes de la gestión de riesgos a las operaciones aéreas cotidianas de su organización y en todos los niveles del proceso de toma de decisiones. Gestión de riesgos operacionales (ORM) y aviación civil (presencial, 5 días)
Colombia, Bogota (IATA)
11 Jul - 15 Jul
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
United Kingdom, London (IATA)
11 Jul - 15 Jul
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Canada, Montreal (IATA)
11 Jul - 15 Jul
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Canada, Montreal (IATA)
11 Jul - 15 Jul
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Spain, Madrid (IATA)
11 Jul - 15 Jul
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
11 Jul - 15 Jul
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
11 Jul - 15 Jul
 Progrese gracias a una visión de 360 grados del sector de la carga aérea. Gestión de la Carga Aérea (presencial, 5 días)
Peru, Lima (TTS-RTP)
11 Jul - 15 Jul
 Gain up-to-date knowledge of the challenges faced by airlines operating to, from or within the European Union (EU). European Union (EU) Aviation Law (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
12 Jul - 14 Jul
Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS). IOSA-SMS Requirements (Classroom, 3 days)
Singapore (IATA)
13 Jul - 15 Jul
 员工每 24 个月都要按照最新的危险品运输条例进行 DGR 培训。这种继续教育课程提供了当前危险品的法律要求、操作限制、包装指示等知识. 危险品规则– 复训
China, Beijing (IATA)
13 Jul - 15 Jul
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Singapore (IATA)
18 Jul - 22 Jul
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
18 Jul - 22 Jul
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Canada, Montreal (IATA)
18 Jul - 22 Jul
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Singapore (IATA)
18 Jul - 22 Jul
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
Canada, Montreal (IATA)
18 Jul - 29 Jul
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
United Kingdom, London (IATA)
18 Jul - 22 Jul
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
18 Jul - 22 Jul
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom, 5 days)
United States, Miami (IATA)
18 Jul - 22 Jul
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
18 Jul - 22 Jul
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
United States, Arlington (IOSA)
18 Jul - 22 Jul
Working from the API-PNR Toolkit, the practical exercises in this course will help you understand the steps to building a data program in alignment with international standards. Passenger Data Program (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
18 Jul - 20 Jul
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
18 Jul - 22 Jul
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
18 Jul - 22 Jul
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
United States, Miami (IATA)
18 Jul - 20 Jul
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore (IATA)
19 Jul - 22 Jul
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Singapore (IATA)
19 Jul - 21 Jul
This workshop touches on the key optimization zones for improving the Passenger Revenue Accounting & Control (PRAC) function. Revenue Accounting and Control Optimization (Classroom, 3 days)
China, Beijing (IATA)
19 Jul - 21 Jul
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
20 Jul - 22 Jul
 Understand what it takes to lead an airline to success in this dynamic learning environment! Use the latest simulation technology to manage a virtual airline through real-life business scenarios. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Bahrain (GAA-RTP)
24 Jul - 28 Jul
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
25 Jul - 29 Jul
An in-depth exploration of the fundamentals of cargo airline business management strategy, skills, and development tools. Cargo Airline Management with Business Simulation (Classroom, 5 days)
United Kingdom, London (IATA)
25 Jul - 29 Jul
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Canada, Montreal (IATA)
25 Jul - 29 Jul
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS). Airside Operations - Safety Compliance (Classroom, 5 days)
Singapore (IATA)
25 Jul - 29 Jul
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
Canada, Montreal (IATA)
25 Jul - 29 Jul
 This course pays special attention to noise, local air quality and other green challenges faced by airports. Aviation and the Environment - Managing Green Airports (Classroom, 5 days)
Singapore (IATA)
25 Jul - 29 Jul
 Understand the implementation and approval processes for PBN navigation specifications from the points of view of States, Civil Aviation Authorities, Air Navigation Service Providers and aircraft operators. Performance-Based Navigation (PBN) II (Classroom, 5 days)
Singapore (IATA)
25 Jul - 29 Jul
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
United States, Miami (IATA)
25 Jul - 29 Jul
 Aprenda a aplicar el principio de la practica sobre los programas de capacitación en normativas relativas a mercancías peligrosas. Cualificaciones Profesionales para Instructores en DGR - Categorías 1, 2, 3, 6 (presencial, 5 días)
Argentina, Buenos Aires (IATA)
25 Jul - 29 Jul
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) - latest developments (Classroom, 5 days)
United States, Miami (IATA)
25 Jul - 29 Jul
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore (IATA)
25 Jul - 29 Jul
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. Dangerous Goods Regulations (DGR) for Auditors and Inspectors (Classroom, 5 days)
Switzerland, Geneva (IATA)
25 Jul - 29 Jul
This comprehensive course covers all operational topics required for category 3 staff. ULD Operations (Classroom, 3 days)
United States, Los Angeles (IATA)
25 Jul - 27 Jul
 Les participants apprendront et pratiqueront une palette de techniques fondamentales pour diriger l'apprentissage destiné aux adultes, concevoir des programmes de formation et utiliser des techniques de facilitation. Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6 (salle de cours, 5 jours) - Classroom - Français
France, Paris (ACFI-RTP)
25 Jul - 29 Jul
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
25 Jul - 29 Jul
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
China, Beijing (IATA)
25 Jul - 27 Jul
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Singapore (IATA)
26 Jul - 28 Jul
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Switzerland, Geneva (IATA)
26 Jul - 29 Jul
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Repricing Exchanges and Reissues (Classroom, 4 days)
Canada, Montreal (IATA)
26 Jul - 29 Jul
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
27 Jul - 27 Jul
 Get started in airline marketing with these fundamental skills. Learn how to segment markets, create cost-effective marketing strategies and tailor your products and services to your clients' needs.. Airline Marketing - Introduction (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
27 Jul - 29 Jul
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Bahrain (GAA-RTP)
31 Jul - 4 Aug

August - 2016
 Learn how to manage air traffic services complying with the objectives of the ICAO Global ATM System. CNS/ATM Planning Master Class (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
1 Aug - 5 Aug
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
1 Aug - 5 Aug
 Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class. Aviation Security Train the Trainer (Classroom, 5 days)
Canada, Montreal (IATA)
1 Aug - 5 Aug
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Singapore (IATA)
1 Aug - 5 Aug
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Explore ANSP Key Result Areas and acquire new tools to measure and compare success. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Belgium, Brussels (IATA)
1 Aug - 5 Aug
Contribute to your company’s success by learning how to build, analyze and implement effective alliances, strategic partnerships, and equity partnerships within the industry. Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships (Classroom, 5 days)
Brazil, Sao Paulo (IATA)
1 Aug - 5 Aug
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United States, Miami (IATA)
1 Aug - 4 Aug
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Singapore (IATA)
1 Aug - 5 Aug
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Singapore (IATA)
1 Aug - 5 Aug
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
United States, Miami (IATA)
1 Aug - 5 Aug
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
Singapore (IATA)
1 Aug - 5 Aug
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
Spain, Madrid (IATA)
1 Aug - 5 Aug
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Canada, Montreal (IATA)
1 Aug - 5 Aug
 Improve your understanding of DGR regulations and learn how to successfully apply them in your daily work. Dangerous Goods Regulations (DGR) and 49 CFR - Initial - Category 3 (Classroom, 3 days)
United States, Los Angeles (IATA)
1 Aug - 3 Aug
 Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure. Airport Development and Infrastructure Design (Classroom, 5 days)
Peru, Lima (IATA)
1 Aug - 5 Aug
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Singapore (IATA)
2 Aug - 5 Aug
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
2 Aug - 4 Aug
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Aug - 4 Aug
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
2 Aug - 4 Aug
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
United States, Miami (IATA)
2 Aug - 4 Aug
 Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels. Airline Marketing - Advanced (Classroom, 4 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
2 Aug - 5 Aug
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Canada, Montreal (IATA)
3 Aug - 5 Aug
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Bahrain (GAA-RTP)
7 Aug - 9 Aug
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
United States, Miami (IATA)
8 Aug - 12 Aug
 Aprende los fundamentos y aproveche de los ejemplos de diseño, implementación, y funcionamiento de un sistema bien establecido. Sistemas de gestión de seguridad (SMS) para la aviación civil (presencial, 5 días)
Argentina, Buenos Aires (IATA)
8 Aug - 12 Aug
Este curso le ayudará a aprender cómo asignar y coordinar Slots mediante la aplicación de las Directrices Mundiales de Slots (WSG), el estándar global aceptado para políticas, principios y procesos de gestión de Slots. Slots Aeroportuarios y Coordinación de Frecuencias (presencial, 3 días)
Chile, Santiago (IATA)
8 Aug - 10 Aug
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
United States, Miami (IATA)
8 Aug - 12 Aug
 Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program. Fuel Efficiency and Conservation (Classroom, 3 days)
Switzerland, Geneva (IATA)
8 Aug - 10 Aug
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
8 Aug - 12 Aug
 Profit from the best practices of international leaders in Air Navigation Service Provision to reduce your costs and improve your operating result without compromising your safety performance. Cost Reduction Strategies for Air Navigation Service Providers (ANSPs) (Classroom, 5 days)
Belgium, Brussels (IATA)
8 Aug - 12 Aug
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
8 Aug - 12 Aug
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)