Air Mail Fundamentals (classroom)

2-day (16 hours) classroom course

The IATA Air Mail Fundamentals course offers an in-depth exploration of the vital role air mail plays in delivering billions of letters, parcels, and e-commerce packages globally. You will gain a comprehensive understanding of postal operational processes, including the critical regulations and their impact on specific roles. The course emphasizes the importance of maintaining safety, security and data integrity within air mail operations. Additionally, it provides insights into the latest industry developments from UPU and IATA and examines the advanced IT tools and technologies driving the sector. This course is designed for professionals seeking to enhance their expertise and improve the efficiency and effectiveness of their organization's air mail operations.

Course Code: TCGP-26

Course format

• This classroom course provides 2 days (16 hours) of instruction delivered by an official IATA Instructor.
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Participants should have prior knowledge of air cargo procedures and operations.
• Recommended level is Entry-level.
• The recommended level of language proficiency is ICAO Operational Level 4 or the equivalent for courses held in languages other than English.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Upon completing this course you will be able to:

• Describe the importance of safety awareness in the operational environment
• Explain the regulatory framework in the industry
• Recognize the impact of the Standard Operating Procedures (SOP) in maintaining quality and consistency in operations
• Identify the roles and responsibilities of the various stakeholders
• Operate in a compliant environment using different regulations, processes and procedures across various roles
• Identify the process differences involved in Air Cargo, Air Mail and E-commerce

The key topics that are covered during this course include:

• Safety and security awareness
• Regulatory framework
• Operational impact and differences
• Perspectives and trends for future enhancements
• Digitalization toolbox awareness

Activities

• Group discussions and active participation
• Quizzes
• Final assessment and application proposal

This course is recommended for Airline, Postal Operators and Ground handler personnel involved in:

• Air Mail operations (e.g., preparation, acceptance, build-up, dispatch, and breakdown, etc)
• Corporate instructional design and facilitation wanting to improve their technical competencies in Air Mail operations
• IT and digitalization in Air Mail

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.