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Email & Website Fraud Protection


All organizations are vulnerable to online fraud. While IATA uses a sophisticated strategy and tools to prevent fraud attacks, fraudsters still find ways to bypass these efforts. 

To help mitigate fraudulent activities, it is important that IATA stakeholders understand how to identify fraud so it can be reported to IATA's fraud prevention team. Below you will find examples of online fraud and guidance on how to report it.

Do not respond to messages originating from these domains, delete them and report any further activities to fraud.reporting@iata.org   

Fraud activity Website fraud Recognize & report Genuine domains FAQ

Latest fraud activity

This is a list of the most common fraudulent emails received by IATA. The list is not exhaustive and may change without warning. If you are unsure whether the email you received is a genuine email sent by IATA, contact fraud.reporting@iata.org.

We accept and appreciate reports of emails that are already on this list.

Please note that IATA never communicates via these domains: @gmx.com, @yahoo.com, @hotmail.com, @iname.com, @accountant.com,  @gmail.com, @mail.com, @aol.com, @live.com, @usa.com, or @outlook.com. You should assume all emails sent from those domains and purporting to be from IATA are fraudulent.

Warning: For the month of August, a substantial phishing campaign targetted many stakeholders, using the fraudulent email iata2019@outlook.com. Be aware and reported any communications from this email. 

Fraudulent Domains/Variations
Fraudulent Email Accounts
  • ​updates@360-ds.com
  • account.payable.bill@accountant.com / iata.payment.invoice@accountant.com / iata.paymentt.billz@accountant.com / iata.payment.billls@accountant.com / iata-account-payment@accountant.com / iata-account-department@accountant.com
  • IATA.CASSPAYMENT@accountant.com
  • iata.org@accountant.com / iata_org@accountant.com / iata-org@accountant.com
  • iata.payment.bill@accountant.com / iata.payment.bills@accountant.com
  • iatabilling@accountant.com / iatabillings@accountant.com / iata.bilings@accountant.com
  • iata.payment.invoices@collector.org
  • iata.payments.invoice1@collector.org
  • ​iata.payment@financier.com
  • account1@iatal.com​
  • noreply@iata.secure.org​
  • inf@iata-deliverynetwork.org.in
  • ​revenue@iata-payments.org
  • accounts@invoice-iata.org
  • info.csame@invoice-iata.org​
  • admin@payments-iata.org
  • receipts@payments-iata.org
  • noreply@security-iata.org
  • customer-security@vfsglobalservice.fr
  • iata.customer@vfsglobalservice.fr
  • security-svce@vfsglobalservice.net
  • iata.security@vfsglobalservice.org
  • iata-security@vplatformconnect.com
  • connect@vpn-netaccess.com​
  • customer.bsp@vpsellingplatform.fr​
  • ​customer.svce@vsplatformconnect.net
  • portal.customer@vsplatformconnect.net
  • service.clients@vsplatformconnect.net

The websites/companies listed below are displaying the IATA logo or making a reference to IATA without authorization.  These websites/companies have no affiliation with IATA and are not accredited or otherwise endorsed by IATA in any manner.

  • Global Alterius Logistics Ltd. - globalalterius.com/
  • Gatewary VIP Services - gatewayvipservices.com/
  • VIP Dac USA - vipdacusa.com/
  • iTravel Lite Tours - itravel-lite.webs.com/
  • Travelivo - travelivo.co.uk/
  • Evan Travels - evantravels.co.uk/

Report fraud

To report fraudulent e-mails, fraudulent websites, or if you have any questions relating to fraudulent activities with a reference to IATA, please contact fraud.reporting@iata.org

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