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IATA's Industry Priorities and Targets

IATA’s major priorities for 2016 were set by the association’s Board of Governors during their December 2015 session.  

Key Performance Indicators

  • Expand e-AWB penetration to 56% on legally feasible trade lanes and  launch Government endorsed e‐freight initiatives in 15 of top 25 non‐feasible locations (airports or countries). In addition:
    • Define Standard Operating Procedures (SOPs) at 25 of top 50 airports equipped to handle e-AWB
    • Launch a desktop e-AWB solution that will be available in 20 countries
    • Develop and publish and implementation playbook
  • Reduce airport & ANSP charges, fuel fees and taxes by US$800m and proposed cost increases by 27% for 2016-2017.
  • Reinforce the reliability of the industry settlements systems (ISS) with a default rate not exceeding 0.0.25 of gross sales, their efficiency with 99.98% on time funds, and decrease operating fees to 11.25$cents for BSP and 32.31$cents for CASS.
  • Increase Fast Travel capability so that its value can reach 40% of eligible passengers.

Strategic Activities

Transform distribution and payment

  • Facilitate the adoption of New Generation IATA Settlement Systems resolutions by the Passenger Agency Conference (PAC).
  • Drive New Distribution Capability (NDC), with a total of 20 airlines live.
  • Obtain the adoption of the ONE Order foundation standard by the Passenger Services Conference (PSC)


  • Conduct 20 Smart Security opportunity assessments at airports, with 45% of recommendations accepted for implementation.

Ground Operations

  • Ensure that 50% of member airlines begin implementation of the IATA Ground Handling Operations Manual (IGOM) as their minimum standard for ground operations.

Safety/Aircraft Tracking

Work with ICAO to:

  • Ensure that any new complimentary Standard and Recommended Practices (SARPs) are fit for purpose.
  • Finalize guidance material for regulators, ANSPs and operators when Normal Aircraft Tracking regulations are complete.

Regulatory environment

  • Secure support from governments/stakeholders in relation to specific value of aviation issues:
    • Africa: 10 new countries committing support to open skies and introduction of at least 6 new intra-Africa routes
    • LATAM:  new infrastructure investment study completed and campaign launched
    • ASPAC: statements of support from governments in three key markets on infrastructure investment 
    • EUR: statements of support from governments in three key markets on airspace efficiency
  • Achieve the reflection of Smarter Regulation principles in three new regulations or regulatory proposals 
  • Achieve the reflection of industry core principles on consumer protection in regulatory movements by 4 priority countries.


  • Advocate with governments for ICAO’s adoption of an agreement on a global market-based measure for international aviation which can be implemented from 2020 (CNG2020).
  • Ensure a prominent role for the industry at key ICAO events in the run-up to the 2016 Assembly.
  • Engage in 5 advocacy campaigns for sustainable fuel and participate in 10 influential industry or government events.

IATA membership

  • Improve membership satisfaction.
  • Broaden the membership base, with new model airlines being the focus of a quarter of membership recruitment activity.

Additional information

© International Air Transport Association (IATA) 2016. All rights reserved.