IATA Cargo Regulations Advisor

As AI continues to transform how industries operate, IATA is helping aviation explore its opportunities while ensuring alignment with global standards and collaboration. That's why we are launching the IATA Cargo Regulations Advisor.

The IATA Cargo Regulations Advisor is the AI-powered digital assistant for IATA standards and regulations. It helps users ask questions in plain language and get a clear, precise and referenced response. Instead of searching manually through long regulation sections, users can simply ask what they need to know, review the answer, and open the cited section for confirmation.

Starting with Dangerous Goods Regulations (DGR) and IATA Cargo Handling Manual (ICHM), the Advisor is built to support cargo, safety, compliance, training, and operational teams in accessing the information they need faster, while relying on the official IATA source as the final reference.

Register your interest

How does the Advisor work?

The IATA Cargo Regulations Advisor acts as a guided entry point to your IATA digital manuals. You ask a question, and the Advisor searches the relevant content available to you, returning a clear answer with source references so you can easily check the official section.

If you don't yet have access to a required regulation, the Advisor can direct you to the appropriate access path or provide a limited experience, depending on the product setup.

Find your answer in 5 simple steps:

Sign in: Use the email linked to your IATA digital manual access.
Ask your question: Type your question in plain language.
The Advisor retrieves relevant IATA source content: The Advisor looks for the information in the digital manual available to your account.
Review the answer: Read the answer and check the source references.
Open the cited section: Go to the relevant IATA manual section when you need to confirm the details.

Save time

Find the content you need faster. Simply ask a question and get the right information

Simplify your interaction

Ask questions in plain language to get precise and references answers

Reduce uncertainty

Check referenced answers and verify the official section

Access anytime, on any device

Use it on web or mobile, so regulations are easier to reach during your workday

Frequently asked questions

Is the IATA Cargo Regulations Advisor a generic AI chatbot?

No. It’s an IATA product designed to help users work with IATA cargo regulations. It uses AI to understand questions and present answers, but the answer is grounded in the IATA manual available to the user.

How does IATA enable answer accuracy?

The Advisor is designed to retrieve relevant IATA source content, provide references, and help users verify the answer against the applicable regulation section. For questions where the answer is uncertain or needs more context, the Advisor may ask for more detail or guide the user back to the source.

Does the Advisor replace IATA Manuals, Standards and Regulations?

No. The Advisor helps users find and understand information faster. The official IATA regulation remains the reference source.

Can I rely on an AI answer for operational decisions?

The Advisor is a support tool. Users must verify the cited source section and follow the latest applicable IATA manual, their organization’s procedures, and any required expert review process before making operational decisions.

What happens if the Advisor is not confident in an answer?

The Advisor is designed to avoid unsupported answers. It may ask for more information, provide a cautious response, show relevant source content, or guide the user to review the official source.

What should I do if the answer looks incomplete or unclear?

This situation is very unlikely. In the event that it occurs, check the cited source section, refine your question, or use the relevant support or expert review path. For safety-sensitive decisions, always verify the official regulation and follow your organization’s procedures.

Why should I use the Advisor instead of a public AI tool?

The Advisor is built for IATA cargo regulatory content and source-linked answers. Public AI tools are not designed nor authorized to manage IATA source reference.

Which manuals does the Advisor cover?

The first release focuses on IATA cargo regulations, starting with DGR Digital and ICHM Digital. Additional coverage will be communicated through the product pages and Store pages when available.

Do I need an IATA digital manual to use the Advisor?

Yes. Full access depends on your active entitlement to the relevant IATA digital manual. If you don’t have the required access, the Advisor may guide you to the right purchase or activation path.

Can I use the Advisor with printed manuals?

The Advisor is designed for digital manual access. Printed manuals remain available through the IATA Store, but full Advisor access depends on the relevant digital entitlement.

Can my organization give access to multiple users?

Yes. Organizational access will depend on the final enterprise access model and the entitlements available to your organization. Users should sign in with the email address linked to their manual access.

Can the Advisor answer operational questions?

The Advisor can help users find and understand relevant IATA cargo regulatory content. It supports operational work, but it does not replace the official regulation, the user’s professional judgement, or the user’s internal procedures.

Can I use the Advisor for training?

The Advisor can support learning by helping users find relevant sections, understand requirements, and build familiarity with IATA cargo regulatory content. Training schools and instructors should still follow the applicable IATA training and manual-use requirements.