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14 July 2022

IATA World Passenger Symposium 2022

We look forward to welcoming you to the IATA World Passenger Symposium (WPS) in Manama, Bahrain on 1-3 November 2022 at the Gulf Hotel Bahrain, kindly hosted by Gulf Air. 

Under the theme: “Unlocking Value Creation by Putting the Customer First”, this year’s WPS combines the former Digital, Data and Retailing Symposium, the Global Airport and Passenger Symposium and the Accessibility Symposium into a single event to reflect the importance and connectedness of all three elements to the customer experience.

In addition to plenary sessions, three knowledge tracks will address the end-to-end customer journey – everything from shopping and purchasing an air travel product to arriving at the destination. Each discrete step in the travel process will be addressed from the customer and provider perspectives.

Have a look at the WPS synopsis (pdf) and register now!

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