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Digital Airline and Change Strategy (Classroom, 3 days)
Airline finance’s success will depend on its flexibility and ability to adapt to rapid change and greater business complexity. Drive organizational agility and flexibility by developing a change mindset and embracing new realities and market conditions.
Learn about the major digital transformation initiatives impacting the airline and its finance function, and build a change strategy with the help of IATA experts. Apply change management methods, tools and techniques to achieve effective business transformation while maximizing positive impact and maintaining performance levels throughout the transition.
This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
Student performance will be based on an assessment
Participants should have a university degree in finance, accounting, business administration or economics and at least 2 years work experience in airline finance (not necessarily in the Finance department) Recommended level is Intermediate
The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
Explain the disruptions impacting the airline industry and digital airline vision
Develop a change mindset and lead transformation initiatives
Monitor the transition and measure its success
Digital airline vision
Disruptions and age of the digital customer
Impact of industry changes such as (New Distribution Capability (NDC), One Order, Transparency in Payment
Change mindset and strategy
Digital health check
Who should attend
This course is recommended for Managers in:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.