Digital Airline and Change Strategy (Classroom, 3 days)


Airline finance’s success will depend on its flexibility and ability to adapt to rapid change and greater business complexity. Drive organizational agility and flexibility by developing a change mindset and embracing new realities and market conditions.

Learn about the major digital transformation initiatives impacting the airline and its finance function, and build a change strategy with the help of IATA experts. Apply change management methods, tools and techniques to achieve effective business transformation while maximizing positive impact and maintaining performance levels throughout the transition.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TALF-90

Course format

  • This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • Participants should have a university degree in finance, accounting, business administration or economics and at least 2 years work experience in airline finance (not necessarily in the Finance department)
    Recommended level is Intermediate
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Volume discount for Members
IATA member airlines registering 3 or more staff for the same qualifying course and training session from the IATA Finance Academy, are eligible for volume discounts: 10% for 3 registrations, 15% for 4 registrations, 20% for 5+ registrations. Volume discount only applies if it is part of one booking, i.e. it cannot be applied to multiple bookings made over time. Member airlines who are interested in the volume discount are kindly requested to contact us at prior to making the booking. Member and DNA discounts may be combined with Early Bird discounts and volume discounts, however any combination of the discounts can’t exceed a cap of 50% off the regular price.

There are no scheduled classes at the moment

What you will learn

Upon completing this course you will be able to:

  • Explain the disruptions impacting the airline industry and digital airline vision
  • Develop a change mindset and lead transformation initiatives
  • Monitor the transition and measure its success

Course content

  • Digital airline vision
  • Disruptions and age of the digital customer
  • Impact of industry changes such as (New Distribution Capability (NDC), One Order, Transparency in Payment
  • Change mindset and strategy
  • Digital health check

Download the Outline

Who should attend

This course is recommended for Managers in:

  • Finance
  • E-commerce
  • Distribution

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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