e-Cargo Business Process and Standards (Classroom, 4 days)


Become an expert in e-business processes and standards, and understand the role of technology in air freight in order to assess and prepare your organization for the adoption of e-freight. This four-day course will provide you with the latest developments in e-cargo procedures, standard electronic messaging, and e-air waybill business rules. Learn about information exchange, system integration, and the technical requirements for core documents.

Air cargo procedures and standards involve the use of many types of documents and the movement of millions of document pouches worldwide. Air cargo should move towards electronic documents, becoming paperless, to increase its efficiency, and preserve the environment.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TCGT-07

Course format

  • This classroom course provides 4 days (32 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • Participants should have prior knowledge of air cargo procedures
  • Recommended level is Intermediate
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

There are no scheduled classes at the moment

What you will learn

Upon completion of this course you will be able to:

  • Apply e-freight handbook methodology
  • Implement e-freight standards
  • Automate cargo processes
  • Implement e-Cargo initiatives such as e-freight and e-AWB
  • Launch successful e-AWB program

Course content

  • e-freight: definition, benefits, stakeholders
  • e-air waybill (AWB)
  • e-Cargo business process and standards
  • Technology to support e-cargo
  • IATA Message Improvement Program (MIP)

Download the Outline


  • Questionnaires
  • Exercises

Who should attend

This course is recommended for:

  • Any airline industry stakeholder intending to adopt e-freight
  • Authorities responsible for e-Cargo

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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