My Training Account
Build confidence and capability in your first aviation role
What you will gain
- Clear understanding of aviation operations and processes
- Familiarity with international regulations and standards
- Improved job performance and workplace confidence
- Preparation for advanced or role‑specific training
Who these courses are for
- Professionals in their first aviation role
- Career changers entering the aviation industry
- Junior staff seeking operational understanding
- Employees preparing for increased responsibility
Why start with IATA training?
- Training aligned with global aviation standards
- Courses developed with industry expertise
- Certificates recognised across the aviation sector
Training aligned with real operations
Early‑career courses are designed to support professionals who need to understand how their role fits into the wider aviation system. Content is practical, scenario‑based, and aligned with international regulations and industry best practices.
Found 562 courses and diplomas
Virtual classroom
Passenger Data Exchange Programs (API/PNR)
Working from the API-PNR Toolkit, the practical exercises in this course will help you understand the steps to building a data program in alignment with international standards.
Diploma
Passenger Experience Excellence Diploma
Designed to cover passenger experience and digital transformation trends to provide your passengers with a seamless, secure and efficient travel journey that is highly personalized.
Classroom
Passenger Facilitation
Systems, tools, policies, and collaboration among multiple stakeholders necessary for achieving coherent and efficient aviation facilitation.
Classroom
Passenger Fares and Ticketing - Advanced
Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units.
Virtual classroom
Passenger Fares and Ticketing - Advanced
Learn how to price complexed itineraries with surface sectors and how to determine different types of combinations: single vs. multiple pricing units with possible end-on and side-trips.
Virtual classroom
Passenger Fares and Ticketing - Intermediate
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Classroom
Passenger Fares and Ticketing - Intermediate
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Classroom
Passenger Handling Supervision
Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards
Classroom
Passenger Interline Accounting and Control
Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions.
- English
- Español
Virtual classroom
Passenger Interline Accounting and Control
Learn how to maximize the revenue potential of your airline’s interline agreements and gain efficiency in the settlement by avoiding rejections.
- English
- Español
Classroom
Passenger Processing Design and Implementation
Gain the skills to carry out transformational projects through industry recommended practices for successful Fast Travel implementations
Virtual classroom
Passenger Proration - Advanced
Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).
Classroom
Passenger Proration - Advanced
Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).
Classroom
Performance-Based Navigation (PBN) I
Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design.
Classroom
Performance-Based Navigation (PBN) II
Understand the implementation and approval processes for PBN navigation specifications from the points of view of States, Civil Aviation Authorities, Air Navigation Service Providers and aircraft operators.