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Speed and Convenience Top Priority for Passengers

IATA announced the results of its 2023 Global Passenger Survey (GPS), are increasingly embracing biometrics and off-airport processes to deliver speed and convenience.

• Press Release
• IATA News
• Passenger Experience
• Travel & Tourism
• All Regions

Accessibility: Are we entering a golden age of accessibility?

According to the World Health Organization, there an estimated 1.3 billion people worldwide who experience “significant” disability. This represents 16% of the world's population, or 1 in 6 people.

• Analysis
• Passenger Experience
• All Regions

Sustainability: A just transition to a sustainable future

Being a sustainable industry will require all aviation stakeholders to play their part, including workers.

• Analysis
• Sustainability
• Airline Operations
• All Regions

Creating a virtuous circle of investment in Sustainable Aviation Fuel

Marie Owens Thomsen, IATA Senior Vice President Sustainability & Chief Economist, reflects on the need to create a virtuous circle in investment for Sustainable Aviation Fuel (SAF).

• Opinions

Thoughts on ICAO’s role in data protection

Conrad Clifford, IATA Deputy Director-General and Corporate Secretary, reflects on ICAO’s role in data protection.

• Opinions

Retailing: Value creation in the payment sector

“Payment is not solely a financial function, it plays a key commercial role too,” says Thierry Stucker, IATA’s Director Industry Payment Programs.

• Analysis
• Retailing & Finance
• All Regions

Crisis communications: Take the time to listen

“Crisis communications is like a platypus,” says August Whitcomb, Managing Director of the Windshear Group, a company that specializes in the field. “It is a hodgepodge of parts that come together and work.”

• Analysis
• Airline Operations
• All Regions

IATA Secures More Data Contributors for CO2 Connect

IATA will be adding further airlines and airline groups as data contributors to its CO2 Connect, hence improving the quality and accuracy of the tool.

• Press Release
• Sustainability
• IATA News
• All Regions

Passenger Demand Recovery Continues in August

IATA announced that the strong post-pandemic passenger traffic trend continued in August.

• Press Release
• Economics
• Passenger Experience
• Africa & Middle East
• All Regions
• Asia Pacific
• Europe
• North Asia
• The Americas

First World Sustainability Symposium Opens in Madrid

IATA's inaugural World Sustainability Symposium (WSS) opened in Madrid with a focus on actions needed to achieve the aviation industry’s commitment to net zero CO2 emissions by 2050.

• Press Release
• Sustainability
• IATA News
• Africa & Middle East
• All Regions
• Asia Pacific
• Europe
• North Asia
• The Americas

Air Cargo Demand up 1.5% in August, First Annual Growth Since February 2022

IATA released data for August 2023 global air cargo markets, showing that year-on-year air cargo demand grew for the first time in 19 months.

• Press Release
• Cargo
• Economics
• Africa & Middle East
• All Regions
• Asia Pacific
• Europe
• North Asia
• The Americas

Diversity and inclusion: Setting up diversity for sustainable success

Diversity took a step forward when Poppy Khoza, the Director of Civil Aviation at the South African Civil Aviation Authority (SACAA), was unanimously elected by the ICAO Member States to serve as President for the 41st ICAO Assembly—the first woman to hold that role in ICAO’s 78-year history.

• Analysis
• Sustainability
• All Regions

Passenger experience: Wayfinding takes a new direction

Airports are evolving spaces, adapting to changing passenger trends and technologies.

• Analysis
• Passenger Experience
• All Regions

Recognizing 20 Years of Safety Improvements with IOSA

IATA marked the first 20 years of the IATA Operational Safety Audit (IOSA) at the IATA World Safety and Operations Conference taking place in Hanoi, Vietnam.

• Press Release
• Safety
• All Regions

IATA Announces First Safety Leadership Charter Signatories

IATA announced the launch of the IATA Safety Leadership Charter at the IATA World Safety and Operations Conference taking place in Hanoi, Vietnam.

• Press Release
• Safety
• Ground Operations
• All Regions
• Asia Pacific

World Safety and Operations Conference Underway in Vietnam

IATA announced that the inaugural World Safety and Operations Conference has begun in Hanoi, Vietnam under the theme ”Leadership in Action: Driving Safer and More Efficient Operations.”

• Press Release
• Safety
• All Regions
• Asia Pacific

Fuel Efficiency: No Stone Unturned in Quest for Net Zero

IATA reemphasized that every drop of fuel avoided counts in the aviation industry’s quest to achieve net zero carbon emissions by 2050 with the latest result from the IATA Fuel Efficiency Gap Analysis (FEGA).

• Press Release
• Sustainability
• All Regions

Diversity and inclusion: Shout to the top

“Women are still a minority voice in aviation,” says Camila Turrieta, Chair of the Diversity, Equity, Belonging, and Inclusion Committee, Air Line Pilots Association (ALPA), and First Officer, JetBlue Airways.

• Analysis
• Other
• All Regions

IATA Welcomes Mexico’s Return to the FAA’s Category 1 Aviation Safety Rating

IATA welcomes the decision of the FAA to reinstate Mexico’s category 1 aviation safety rating.

• Press Release
• The Americas

Dangerous Goods Survey Highlights Future Supply Chain Challenges

• Press Release