Refine your search

Fact Sheet - Unruly Passengers

• Fact Sheet
• Passenger Experience
• All Regions

Fact Sheet - Value of Aviation

• Fact Sheet
• Economics
• Value of Aviation
• All Regions

Interview with Willie Walsh at Wings of Change Europe

Read IATA's Director General's interview at Wings of Change Europe.

• Opinions

IATA Expands Presence in United Arab Emirates

IATA has opened an expanded office in Abu Dhabi featuring a new training center.

• Press Release
• Other
• Africa & Middle East

Solid Growth in Passenger Demand Continued in October

IATA released data for October 2024 global passenger demand, showing continued solid growth.

• Press Release
• Economics
• Passenger Experience
• Africa & Middle East
• All Regions
• Asia Pacific
• Europe
• North Asia
• The Americas

Air Cargo Demand up 9.8% in October 2024 - 15th Month of Consecutive Growth

IATA released data for October 2024 global air cargo markets showing continued strong annual growth in demand.

• Press Release
• Cargo
• Economics
• Africa & Middle East
• All Regions
• Asia Pacific
• Europe
• North Asia
• The Americas

Chai Eamsiri, CEO, Thai Airways: Focusing on the differentiators

Chai Eamsiri, Thai Airway’s Chief Executive Officer, says it is the small things that can make a difference in aviation. Interview by Graham Newton.

• CEO Interviews
• Other
• Asia Pacific

Legal: Chicago Convention stands the test of time

On 7 December 1944, 52 States signed the Convention on International Civil Aviation (Chicago Convention), establishing the International Civil Aviation Organization (ICAO)—a specialized agency of the United Nations—in the process. Eighty years on, the treaty and ICAO continue to provide the framework for global air travel.

• Analysis
• Regulations & Law
• All Regions

Retailing: Modern Airline Retailing continues to develop the customer experience

Imagine a customer conducting all travel processes through a smartphone—from searching and booking through to storing the information, ID, and any admissibility requirements, such as health and visa documentation, in a digital wallet.

• Analysis
• Retailing & Finance
• All Regions

An Overview of UNFCCC COP29 in Baku

IATA's SVP Sustainability & Chief Economist Marie Owens Thomsen reflects on UNFCCC COP29, where IATA provided input into two streams of negotiations relevant to aviation.

• Opinions

IATA Condemns Spanish Cabin Baggage Decision

IATA condemned a decision by the Spanish government to override European law, remove cabin baggage fees for passengers in Spain and fine airlines EUR 179 million.

• Press Release
• Regulations & Law
• Passenger Experience
• Europe

IATA Wings of Change Europe Conference Calls for EU to Prioritize Competitiveness and Sustainability

The International Air Transport Association’s Wings of Change Europe (WOCE) event concluded with a call for industry and governments to work together with practical actions to make Europe more competitive and sustainable.

• Press Release
• Economics
• Sustainability
• Europe

Andrea Benassi, General Manager, ITA Airways: A young airline growing strong in Europe

Andrea Benassi, General Manager ITA Airways, tells Graham Newton that despite the numerous challenges in aviation and Europe, sustainable growth is possible.

• CEO Interviews
• Other
• All Regions

Passenger Experience: Getting accessibility right for every customer

With an ageing population and 1 in 6 people categorized as having a disability by the World Health Organization, accessibility is not just an added extra to the customer experience but an essential requirement.

• Analysis
• Passenger Experience
• All Regions

Mitsuko Tottori, President, Japan Airlines and CEO of the JAL Group: A meticulous approach to service and safety

Mitsuko Tottori, President of Japan Airlines (JAL) and CEO of the JAL Group, tells Tony Concil about the lessons learned from JAL’s history.

• CEO Interviews
• Other
• Asia Pacific

IATA and ASA Strengthen Cooperation

IATA and ASA are strengthening their collaboration to improve ground handling safety and efficiency.

• Press Release
• Safety
• Ground Operations
• Cargo
• All Regions

Passenger Demand Reaches September All-Time High

IATA released data for September 2024 global passenger demand, reaching a September all-time high.

• Press Release
• Economics
• Passenger Experience
• Africa & Middle East
• All Regions
• Asia Pacific
• Europe
• North Asia
• The Americas

September Saw 9.4% Growth for Air Cargo

IATA released data for September 2024 global air cargo markets showing continued strong annual growth in demand.

• Press Release
• Cargo
• Economics
• Africa & Middle East
• All Regions
• Asia Pacific
• Europe
• North Asia
• The Americas

Passenger Experience: Turning contactless travel from potential to reality

Fully digital air travel is one step closer to reality following the latest proof of concept (PoC).

• Analysis
• Passenger Experience
• All Regions

Fully Digital Travel Experience Closer to Reality

IATA and its partners have successfully demonstrated that the industry is ready to deliver a fully digital air travel experience.

• Press Release
• Retailing & Finance
• Passenger Experience
• All Regions