Safe, secure and on-time ground handling turnarounds are a priority for airlines and a critical deliverable for Ground Handling Service Providers. Standardization of ground handling procedures is particularly critical in these times of staff shortage.
Global standards are the foundation for safe operations. IATA drives ongoing development of the ground handling best practices, standards, and procedures: the IATA Ground Operations Manual (IGOM), Airport Handling Manual (AHM), Passenger Services Conference Resolution Manual (PSCRM) and Baggage Reference Manual (BRM)
Key benefits of global standardization
- Enhanced safety performance
- Reduction of ground handling complexity and operators’ variations
- Better quality of training and increase of personnel competency
- Operational efficiency
- Simplified oversight
- Cost reduction
Your Input Matters
Complete the AHM & IGOM Change Request Form if you want to share any suggestion for the upcoming editions.
IATA Ground Operations XML Messaging Toolkit (GOXML Toolkit)
The Ground Operations XML Messaging toolkit (GOXML) is accessible to all AHM customers in the IATA e-pub library, driving development of digital messages, supporting aviation stakeholders in moving towards digitalization of ground operations.
NEW! X565 Aircraft Semi-Permanent Data Implementation Training and Toolkit
Airlines need to optimize their aircraft operations to achieve lower fuel consumption, reduced emissions and improved passenger and cargo load factors. As part of the drive to implement these optimization measures, they have encouraged aircraft manufacturers and DCS providers to refine the accuracy of weight and balance data to be able to improve DCS performance.
Hand in hand with these improvements is the push to address the labor intensive, skill intensive, error prone and time-consuming process inherent in manual data processing, which can have severe consequences regarding flight safety if mistakes are made.
To ease the transition to increased digitalization of the aircraft data management for improved accuracy and optimized aircraft load parameters, IATA, together with the experts in the industry, have developed a series of tools:
- IATA’s X565 Editor course – available free of charge until the end of 2024
- IATA’s X565 training and implementation supporting documents – download by completing the form below