There are three ways to order an IATA publication:


  1. Order directly through our online store

  2. Write to us by going to the IATA Customer Portal and a member of our Direct Sales team will contact you

  3. Call us 

    • +1 (514) 390 6726
    • +41 (22) 770 2751
    • Toll free: +1 800 716 6326 (available in these countries)


For all other inquiries and issues including billing, order status and technical issues, we invite you to visit the IATA Customer Portal.

  • If you are an existing Customer Portal User and don't remember your credentials, you can retrieve them.
  • If you are not a registered Portal User yet, please self-register as a new user.
  • Please note that you can use the same credentials to access the IATA Store and the IATA Customer Portal.