For Publication Sales:

Please visit the IATA Store or contact us by e-mail at ymq-cds@iata.org.
If you are an existing IATA Store User and don't remember your credentials, you can retrieve them.
If you are not registered on the IATA Store yet, please self-register as a new user.

For Invoicing & Payment, Delivery Status, Online Store technical issues or other inquiries:

Please visit the IATA Customer Portal.
If you are an existing Customer Portal User and don't remember your credentials, you can retrieve them.
If you are not a registered Portal User yet, please self-register as a new user.

Please note that you can use the same credentials to access the IATA Store and the IATA Customer Portal.

You can also reach us by phone:

  • +1 (514) 390 6726
  • +41 (22) 770 2751
  • Toll free: + 1 800 716 6326 (available in these countries)