The first episode of the webinar series Modern Airline Retailing - the Tangibles introduced the IATA Consortium of airlines – its role, its scope of work and advancements to date – while also presenting one of its key outputs to date A Business Case for Modern Airline Retailing, developed with the objective of equipping value chain players with the real-world findings, data, and information, providing the rationale for undertaking this transformation and what to expect in terms of costs, revenues, and overall value creation.
Our first guest speakers in the series – Stephane Ormand, VP Distribution, and Iris Taguet, Head of IT Distribution and Customer Service, Air France-KLM – provided a balanced mix of vision and real-world tangibles fueled by Air France - KLM’s (a Consortium member) own NDC deployment and key milestones of their transition journey.
Topics covered during the webinar include:
• Takeaways inspired by Air France and KLM’s own NDC deployment and the next big milestones on their journey
• How can the industry accelerate its transition to 100% Offers and Orders
• What is the Consortium's role and what are the key areas of industry transformation it is focused on
• How to articulate one’s transition strategy using the Business Case
Explore other Modern Airline Retailing webinars >>
