The second annual edition of the IATA Offers and Orders Forum took place on 3-4 May 2023 in Geneva, Switzerland.
The meeting gathered 120 participants, representing 32 airlines and 15 IT Vendors, around the objective of aligning and exploring viable pathways towards a successful transition to a world of 100% Offers and Orders.
The agenda covered a rich array of topics structured around key themes encompassing: the status of progress towards a 100% Offers and Orders end-state, the first outputs of the IATA Consortium of Airlines, the future of interlining and partnerships, as well as the standards and industry architecture supporting the transition towards a legacy-free & modular ecosystem.
The active participation and engagement from both airlines and IT vendors kept the conference room packed until the close of event and brought forth the following key takeaways:
1. The momentum of industry transition is here and is accelerating:
Presentations from AF/KLM, EK, IB and LHG demonstrated an important mindset shift with an increasing number of airlines advocating publicly the end of legacy as we move to a world of 100% Offers and Orders.
2. Concrete implementations of interlining partnerships with Offers and Orders are showing their value:
Proof of Concept (POC) projects were presented by several airlines and their industry partners, and were followed by insightful discussions about the future of interlining with Offers & Orders.
3. Industry collaboration is critical to the transition's success and IATA plays a key role through:
The development of standards supporting the transition; education on new Offers & Orders workflows and simplification; and the production of resources supporting the case for change in conjunction with the consortium of airlines.
