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The Cargo Agency Conference (CAC) is the acknowledged leader in establishing standards and providing customer-driven distribution services to the cargo industry. This edition of the Cargo Agency Conference Resolution Manual (CACRM) includes all amendments adopted at the 44th CAC held in March 2016​.

Cargo Agency Resolutions

The relationship between member airlines and their registered cargo agents is administered under a set of IATA resolutions. These government-approved rules establish the rights and obligations of the parties, as well as the procedures and requirements for agents who wish to obtain and to maintain industry accreditation, thus becoming part of the airlines global cargo distribution network.

CACRM Downloadable Resources