I-ASC: IATA Aviation Safety Culture Survey

With I-ASC, your organization can confidently benchmark its safety culture against global peers, leveraging tailored key performance indicators (KPIs) to uncover actionable insights and drive improvement. Whether you are looking to establish a baseline, monitor the progress of your safety culture improvement efforts, or enhance your safety practices, I-ASC delivers a thorough approach to assessing safety culture.

IATA’s Aviation Safety Culture Survey?  

The I-ASC Survey equips your organization with the data and insights needed to enhance safety culture, ensure alignment with ICAO Annex 19, and promote continuous improvement through actionable insights.

• Meet compliance needs: Ensure alignment with IOSA and ICAO Annex 19 standards and recommended practices.

• Enhance safety awareness: Boost employee engagement in safety practices. 

• Benchmark performance: Compare your safety culture metrics internally (across operational areas and AOCs) and externally, with I-ASC participating organizations globally. 

• Gain detailed insights: Identify gaps and proactively address safety culture issues. Highlight areas of excellence to promote best practices across your organization. 
• Develop an in-depth understanding: Access both quantitative and qualitative data to build a more meaningful and comprehensive understanding of survey results. 
• Survey teams globally: Facilitate response collection worldwide by deploying I-ASC in six ICAO languages (other languages can also be accommodated). 

If you’re already conducting internal safety culture surveys, I-ASC can enhance your efforts with industry-level benchmarks, meaningful breakdown of results, and expert analysis to guide decision-making. Our team can also provide deeper insights and helping you develop an action plan based on survey results, and if needed, support you in implementing this action plan. 

The Importance of benchmarking your safety culture  

Benchmarking is essential for improving aviation safety culture. By comparing your safety metrics with industry averages and peer data, you gain a clear understanding of where your organization stands within the context of your Safety Management System (SMS). Additionally, and most importantly, benchmarking performance across internal departments and operational areas helps you identify strengths and gaps in safety practices, allowing you to focus efforts and resources on targeted action where it is needed. 

Essential features for elevating safety culture 

To effectively elevate your organization's safety culture, the I-ASC Survey provides a comprehensive assessment tool grounded in industry standards. The survey includes 60 carefully designed statements aligned with the ICAO SMS framework and relevant IOSA Standards and Recommended Practices (SARPs), enabling organizations to evaluate their safety culture comprehensively. 

It assesses five core elements of the "James Reason" safety culture model: 

• Informed culture 

• Reporting culture 

• Learning culture 

• Just culture 

• Flexible culture 

In addition to its standard features, I-ASC offers a degree of customization to meet the specific needs of your organization. This includes tailored data breakdowns and analyses based on years of service, geographical locations, and more. Qualitative questions can also be customized. Additional options are available to further adapt the survey to your requirements. 

What I-ASC participants are saying