Cargo Operations Oversight for Airports (Classroom, 4 days)


This four-day course will provide you with a comprehensive understanding of cargo operations at an airport. Improve your understanding of various components of cargo operations, and how these components interact with each other in daily cargo operations.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TCGP-84

Course format

  • This classroom course provides 4 days (32 hours) of instruction delivered by an official IATA Instructor
  • Student performance will be based on an assessment


  • There are no prerequisites for this course
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

There are no scheduled classes at the moment

What you will learn

Upon completing this course you will be able to:

  • Understand air cargo operations framework and key regulations
  • Provide oversight to complex air cargo operations
  • Understand the principles of special cargo handling
  • Utilise technology tools and trends in the industry

Course content

  • Cargo operations
    • Warehouse operations
    • Cargo processes and procedures
    • Training requirements
  • Special cargo
    • Live animals regulations
    • Perishable cargo regulations
    • Temperature-sensitive cargo
  • Dangerous goods
    • Training records
    • Dangerous goods acceptance
    • Marking and labelling
    • Documentation and document retention
    • NOTOC preparation and delivery
    • Dangerous goods reporting and inspection
    • Storage and loading procedures
  • Staging and storing cargo
  • Cargo technology
  • Cargo ground service equipment
  • Cargo operations: IOSA and ISAGO

Download the Outline

Who should attend

This course is recommended for:

  • Airport supervisors responsible for providing oversight to cargo operations
  • Airport operations managers responsible for cargo operations

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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