About the course

4-day (32 hours) classroom course

This four-day course will provide you with a comprehensive understanding of cargo operations at an airport. Improve your understanding of various components of cargo operations, and how these components interact with each other in daily cargo operations.

Course code: TCGP-84

Course format

• This classroom course provides 4 days (32 hours) of instruction delivered by an official IATA Instructor
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Recommended level is Intermediate and Advanced.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

What you will learn

Upon completing this course you will be able to:

• Understand air cargo operations framework and key regulations
• Provide oversight to complex air cargo operations
• Understand the principles of special cargo handling
• Utilise technology tools and trends in the industry

Course content

The key topics that are covered during this course include:

• Cargo operations
  • Warehouse operations
  • Cargo processes and procedures
  • Training requirements
• Special cargo
  • Live animals regulations
  • Perishable cargo regulations
  • Temperature-sensitive cargo
• Dangerous goods
  • Training records
  • Dangerous goods acceptance
  • Marking and labelling
  • Documentation and document retention
  • NOTOC preparation and delivery
  • Dangerous goods reporting and inspection
  • Storage and loading procedures
• Staging and storing cargo
• Cargo technology
• Cargo ground service equipment
• Cargo operations: IOSA and ISAGO

Who should attend

This course is recommended for:

• Airport supervisors responsible for providing oversight to cargo operations
• Airport operations managers responsible for cargo operations

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.