Cargo Airline Management with Business Simulation (classroom)

Did you know that in the past 5 years, 49 participants from 14 countries have taken this course with IATA?

5-day (40 hours) classroom course

Air cargo business leaders are facing an unprecedented and volatile environment and the theories and models that guided decision-making in the past no longer provide all the answers. The course gives an in-depth exploration of the fundamentals of cargo airline business management strategy, skills, and development tools, and equips participants with critical competencies to succeed in an ever-changing global air cargo business environment. Through lectures and a business simulation game you will gain a comprehensive and practical insight into advanced cargo airline business management. You will make executive-level decisions as part of the simulation game, drawing on your experience and knowledge acquired during the course to achieve the desired business objectives.

Course code: TCGG-18

Course format

• This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Recommended level is Intermediate and Advanced.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

On completion of this course you will be able to:

• Understand the competitive forces that influence corporate success
• Identify which departments are critical and how they interact within an organization
• Develop crucial skills needed to lead cross-functional and multicultural teams
• Practice advanced strategic and managerial skills
• Recognize the leadership needed to monitor and evaluate an organizations performance
• Know the value of firms and the strategies valued by shareholders
• Understand effective marketing strategies to exceed customers’ expectations
• Analyse the key elements of contribution management and KPI monitoring

The key topics that are covered during this course include:

• Business strategy and planning principles, planning cycle, and monitoring tools
• Setting strategies and plans into action with a focus on goals and return on investment (ROI)
• Leading trends, innovation, and improvement processes
• Key elements for profitability and KPI structure
• Market and competitor research, analyses, and tracking
• Contribution method essentials, and benefits of optimization
• Leading an organization in challenging times
• Future marketing tools and advertisement channels
• Customer relationship management (CRM)

Activities

• Interactive business games
• Case studies and analysis
• Guest speaker

This course is recommended for:

• Cargo executives, management level, high potential and future leaders
• Functional managers recently transitioned or will soon transition into a business leadership position

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.