Air Cargo Management Diploma

About the diploma

Understand the complex and changing issues required to maximize all aspects of the cargo business.

Diploma code:DIPL-41

What you will learn

  • Understand the global cargo world to avoid strategic and tactical errors
  • Reduce your operating costs and maintain optimum levels of customer service
  • Capitalize on the changes within the cargo industry by researching and planning effectively
  • Understand shippers' changing needs and how to adjust your business for immediate results
  • Improve your competitive performance by acquiring exceptional management tools

Download the Outline

Who should attend

  • Cargo commercial managers
  • Cargo operations managers
  • Freight forwarders
  • Cargo agents


Candidates must complete 4 Required courses and 1 Elective course within three years.

A passing mark of 70% is required on all assignments and exams. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma.

How to obtain your diploma

  1. Complete all 4 Required and 1 selected Elective course that make up the Diploma, within 3 years.
  2. Please contact us on our Customer Portal to request your diploma, stating the title of the diploma you are applying for and the list of courses you completed for that diploma.
  3. IATA Training will issue your diploma upon verification of your eligibility.

To receive the diploma candidates must complete

  • 4 Required courses
  • 1 Elective courses

Required courses

Air Cargo Management (classroom)

Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals.

Cargo Airline Management with Business Simulation (classroom)

An in-depth exploration of the fundamentals of cargo airline business management strategy, skills, and development tools.

  • English

Cargo Marketing and Advertising (classroom)

Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing.

  • English

Cargo Revenue Management with Optimization Simulations (classroom)

Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive.

  • English

Elective courses

Air Cargo Law and Convention (classroom)

Improve your knowledge of international air cargo law conventions and recommended practices to better serve your organization and clients.

  • English

Cargo Claims and Complaint Handling (classroom)

This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention.

  • English

Cargo Sales and Key Account Management (classroom)

Gain a wide range of tools and techniques to develop a strategic sales plan in a competitive air cargo industry.

  • English

Managing Air Cargo Operations (classroom)

Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations.

  • English

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