Air Cargo Management (Classroom, 5 days)

About

This highly interactive course provides a 360° management perspective from industry experts working at the most successful airlines and freight forwarders about the air cargo industry. You will review the cargo management system with an international perspective, focusing on the business, operations and regulatory fundamentals. Over five days you will explore how the air cargo industry is changing and how to identify opportunities to become more successful as a manager in your company.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training. It may also be customized for virtual delivery for your company

Course Code: TCGG-01

Course format

• This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
• Student performance will be based on an assessment

Prerequisites

• Participants should have prior knowledge of air cargo procedures
• Recommended level is Intermediate
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• To attend a class scheduled at one of our training centers: Register early and save up to 20%! Please read the Terms for the early bird discount. The discount will be calculated at the time of payment.
• To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

What you will learn

Upon completion of this course you will be able to:

• Improve your competitive performance using practical management tools including revenue management and pricing
• Identify your customers’ changing needs to adjust your business for immediate results
• Maintain optimum levels of customer service without increasing your costs
• Analyze changes within the cargo industry and its stakeholders
• Stay current with the latest business and technological trends

Course content

• The cargo industry and its stakeholders
• Marketing and sales for cargo
• Pricing and revenue management
• Trends in technology
• IATA’s e-cargo initiatives
• Optimizing the use of the internet and intranet within your organization
• Operations and management
• Cargo trends and forecasts
• Business processes
• Industry regulations and their impact

Activities

• Business cases
• Final examination

Who should attend

This course is recommended for:

• Cargo and airline managers
• Air cargo agents, forwarders, consolidators middle or senior management staff
• Young graduates aspiring an executive career in the air cargo industry
• Entry-level regulators and other industry stakeholders

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.