Managing Air Cargo Operations (classroom)

You can also take this course online in a LIVE virtual classroom setting:

Did you know that in the past 5 years, 75 participants from 25 countries have taken this course with IATA?

About the course

4-day (32 hours) classroom course

Master the techniques of planning, building and managing Air Cargo Operations. In a world of increasing competition, a clear business strategy is crucial, and more important than ever before. Learn how to define a correct business strategy and also to put that strategy into action. The techniques presented in this course will help you to save money, avoid risks, enhance your cargo operations and achieve profitable growth in today’s and tomorrow’s business environment. It will show you how to develop an effective Air Cargo Operations strategy and manage it successfully.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course Code: TCGP-69

Course format

  • This classroom course provides 4 days (32 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Managing Air Cargo Operations (classroom)

United States, Miami (IATA, ACCET Accredited)
26 - 29 July, 2022
Register before 05 Jul, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 05 Jul
All prices are before tax and include applicable discounts.
Class no: 148577
USD 2,070
USD 2,690
USD 3,000


The IATA Training Center in Miami is ACCET Accredited

A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).

To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.

Miami Training Center Information

2 additional classes are scheduled

Managing Air Cargo Operations (classroom)

Spain, Madrid (IATA)
30 August - 2 September, 2022
Register before 09 Aug, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 09 Aug
All prices are before tax and include applicable discounts.
Class no: 148341
USD 2,070
USD 2,690
USD 3,000

Managing Air Cargo Operations (classroom)

Singapore, Singapore (IATA)
25 - 28 October, 2022
Register before 25 Jul, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 04 Oct
All prices are before tax and include applicable discounts.
Class no: 148874
USD 1,736
USD 2,232
USD 2,480

What you will learn

Upon completion of this course you will be able to:

  • Understand the Cargo operations management framework
  • Gain insight on the development of strategies, initiatives to introduce and sustain competitive Cargo operations
  • Focus on lean six sigma best practices, tools and models to develop and implement effective operations
  • Understand the management tools and techniques used to manage day-to-day operations successfully
  • Develop your management, finance, negotiation, and planning skills

    Course content

    The key topics that are covered during this course include:

    • Regulatory requirements for storage of medicinal products
    • General requirements for storage areas for Time and Temperature Controlled Products
    • Use of Electronic Data Logging Monitor (EDLMS)
    • Pharma specific storage area requirements
    • Temperature mapping study preparation and execution


    • Business cases analyzing real life event
    • Case study and individual presentation
    • Final examination

    Who should attend

    This course is recommended for:

    • Cargo operational staff with substantial cargo industry experience
    • Airline station managers and supervisors responsible for cargo operations
    • Cargo officers with some experience in the air cargo industry
    • Ground operations managers and supervisors

    Certificate awarded

    An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

    This course is a step toward earning an IATA Diploma in:

    Air Cargo Management Diploma

    Understand the complex and changing issues required to maximize all aspects of the cargo business.

    • English
    • Español

    Pharmaceutical Handling Diploma

    Preparing you with the regulatory and operational foundations you need to start handling temperature-controlled shipments and show you how to build specialized pharmaceutical services into your daily operations.

    • English
    • Português
    • Español
    • 中文

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