Cargo Skills and Procedures (classroom)

You can also take this course online in a LIVE virtual classroom setting:

Did you know that in the past 5 years, 382 participants from 56 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

Do you want to become an air cargo expert and understand the operational framework and processes to ship cargo by air? Air cargo transportation is all about ensuring critical supply chains are not disrupted, meanwhile guaranteeing the transportation is conducted in a safe and profitable way. At the same time the applicable laws and regulations need to be respected. Over five days you will greatly enhance your knowledge on the complex methods and procedures applied in the global air cargo industry. You will acquire solid cargo knowledge, helping you and your company to face the challenges of your highly competitive working environment.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training. It may also be customized for virtual delivery for your company

Download the Outline

Course code: TCGP-01

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment.

Prerequisites

  • Recommended level is Entry-level and Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Cargo Skills and Procedures (classroom)

United States, Miami (IATA, ACCET Accredited)
31 October - 4 November, 2022
Register before 10 Oct, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 10 Oct
All prices are before tax and include applicable discounts.
Class no: 148542
English
USD 2,070
USD 2,690
Regular
USD 3,000

Accett

The IATA Training Center in Miami is ACCET Accredited


A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).

To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.

Miami Training Center Information

9 additional classes are scheduled

Cargo Skills and Procedures (classroom)

Hong Kong SAR, Hong Kong (JAA-RTP)
5 - 9 December, 2022
Please register by 14 Nov
All prices are before tax and include applicable discounts.
Class no: 159894
English
USD 2,170
USD 2,790
Regular
USD 3,100

This class is offered in cooperation with JARDINE AIRPORT SERVICES LIMITED.

register on Jardine website

For information and to register, please contact:

Jardine Aviation Academy
4/F CNAC House, 12 Tung Fai Road
Hong Kong International Airport
Tel: +852 2216 2433
Email: academy@jasg.com

Cargo Skills and Procedures (classroom)

Hong Kong SAR, China (IATA)
12 - 16 December, 2022
Register before 21 Nov, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 21 Nov
All prices are before tax and include applicable discounts.
Class no: 148288
English
USD 2,070
USD 2,690
Regular
USD 3,000

Cargo Skills and Procedures (classroom)

Germany, Frankfurt (FRA-RTP)
20 - 24 March, 2023
Register before 18 Dec, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 27 Feb
All prices are before tax and include applicable discounts.
Class no: 171837
English
USD 2,170
USD 2,790
Regular
USD 3,100

This class is offered in cooperation with FRAPORT.

Cargo Skills and Procedures (classroom)

Netherlands, Amsterdam (IATA)
5 - 9 June, 2023
Register before 05 Mar, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 15 May
All prices are before tax and include applicable discounts.
Class no: 171937
English
USD 1,736
USD 2,232
Regular
USD 2,480

Cargo Skills and Procedures (classroom)

United States, Miami (IATA, ACCET Accredited)
21 - 25 August, 2023
Register before 21 May, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 31 Jul
All prices are before tax and include applicable discounts.
Class no: 172016
English
USD 1,736
USD 2,232
Regular
USD 2,480

Accett

The IATA Training Center in Miami is ACCET Accredited


A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).

To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.

Miami Training Center Information

Cargo Skills and Procedures (classroom)

Singapore, Singapore (IATA)
11 - 15 September, 2023
Register before 11 Jun, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 21 Aug
All prices are before tax and include applicable discounts.
Class no: 172481
English
USD 1,736
USD 2,232
Regular
USD 2,480

Cargo Skills and Procedures (classroom)

Germany, Frankfurt (FRA-RTP)
25 - 29 September, 2023
Register before 25 Jun, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 04 Sep
All prices are before tax and include applicable discounts.
Class no: 171838
English
USD 2,170
USD 2,790
Regular
USD 3,100

This class is offered in cooperation with FRAPORT.

Cargo Skills and Procedures (classroom)

Switzerland, Geneva (IATA)
16 - 20 October, 2023
Register before 16 Jul, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 25 Sep
All prices are before tax and include applicable discounts.
Class no: 172153
English
USD 1,736
USD 2,232
Regular
USD 2,480

Cargo Skills and Procedures (classroom)

Hong Kong SAR, China (IATA)
11 - 15 December, 2023
Register before 10 Sep, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 20 Nov
All prices are before tax and include applicable discounts.
Class no: 171773
English
USD 1,736
USD 2,232
Regular
USD 2,480

What you will learn

Upon completion of this course you will be able to:

  • Understand the specific air cargo ‘language’ and terms
  • Outline the end-to-end process overview of air cargo transportation from booking up to delivery to the consignee
  • Use IATA’s The Air Cargo Tariff and Rules (TACT) manuals for specific country and carrier regulations
  • Apply the correct cargo acceptance procedures
  • Understand the conditions of carriage
  • Complete an air waybill, the official contract of carriage
  • Calculate air transportation charges
  • Provide a basic customer service skills set to participants

Course content

The key topics that are covered during this course include:

  • Overview of air cargo industry regulations
  • World geography and calculation of transportation times
  • Aircraft structure, layout, limitation, and Unit Load Device (ULD)
  • Handling facilities
  • Procedures
  • Special cargo
  • Cargo documentation
  • Basic rating
  • Carrier’s liability and valuation
  • Customer service skills

Activities

  • Group exercise
  • Final examination

Who should attend

This course is recommended for:

  • Air cargo professionals
  • Air cargo handling agents
  • Air cargo general sales agents
  • Air cargo forwarders

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Dangerous Goods Operations Diploma

Learn the regulatory requirements to handle the air transport of dangerous goods.

  • English
  • Español
  • Français
  • 中文

Special Cargo Handling Diploma

Safely and efficiently handle special commodities.

  • English
  • Español
  • 中文
  • Português
  • Français

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