Did you know that in the past 5 years, 382 participants from 56 countries have taken this course with IATA?
About the course
5-day (40 hours) classroom course
Do you want to become an air cargo expert and understand the operational framework and processes to ship cargo by air? Air cargo transportation is all about ensuring critical supply chains are not disrupted, meanwhile guaranteeing the transportation is conducted in a safe and profitable way. At the same time the applicable laws and regulations need to be respected. Over five days you will greatly enhance your knowledge on the complex methods and procedures applied in the global air cargo industry. You will acquire solid cargo knowledge, helping you and your company to face the challenges of your highly competitive working environment.
Course code: TCGP-01
This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
Upon completion of this course you will be able to:
Understand the specific air cargo ‘language’ and terms
Outline the end-to-end process overview of air cargo transportation from booking up to delivery to the consignee
Use IATA’s The Air Cargo Tariff and Rules (TACT) manuals for specific country and carrier regulations
Apply the correct cargo acceptance procedures
Understand the conditions of carriage
Complete an air waybill, the official contract of carriage
Calculate air transportation charges
Provide a basic customer service skills set to participants
The key topics that are covered during this course include:
Overview of air cargo industry regulations
World geography and calculation of transportation times
Aircraft structure, layout, limitation, and Unit Load Device (ULD)
Carrier’s liability and valuation
Customer service skills
Who should attend
This course is recommended for:
Air cargo professionals
Air cargo handling agents
Air cargo general sales agents
Air cargo forwarders
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
This course is a step toward earning an IATA Diploma