Cargo Skills and Procedures (classroom)

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CLASSROOM

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You can also take this course online in a LIVE virtual classroom setting: Take a look at the LIVE VIRTUAL CLASSROOM schedule

Did you know that in the past 5 years, 382 participants from 56 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

IATA Cargo Skills and Procedures  aviation training courseDo you want to become an air cargo expert and understand the operational framework and processes to ship cargo by air? Air cargo transportation is all about ensuring critical supply chains are not disrupted, meanwhile guaranteeing the transportation is conducted in a safe and profitable way. At the same time the applicable laws and regulations need to be respected. Over five days you will greatly enhance your knowledge on the complex methods and procedures applied in the global air cargo industry. You will acquire solid cargo knowledge, helping you and your company to face the challenges of your highly competitive working environment.

Download the Outline

Course code: TCGP-01

Course format

Prerequisites

  • Recommended level is Entry-level and Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Cargo Skills and Procedures (classroom)

Germany, Frankfurt (FRA-RTP)
6 - 10 March, 2023
Register before 13 Feb, 2023 to take advantage of the USD100 Early Bird discount*. The price below includes this discount. *Terms apply.
Please register by 13 Feb
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 171837
English
USD 2,170
USD 2,790
Regular
USD 3,100

This class is offered in cooperation with Fraport.

Fraport AG Ground Services
c/o IATA Local Training Coordinator
Building 181, Gate 3
60547 Frankfurt Airport

Germany

5 additional classes are scheduled

Cargo Skills and Procedures (classroom)

Netherlands, Amsterdam (IATA)
5 - 9 June, 2023
Register before 05 Mar, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply.
Please register by 15 May
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 171937
English
USD 1,736
USD 2,232
Regular
USD 2,480

Cargo Skills and Procedures (classroom)

United States, Miami (IATA, ACCET Accredited)
21 - 25 August, 2023
Register before 21 May, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply.
Please register by 31 Jul
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172016
English
USD 1,736
USD 2,232
Regular
USD 2,480

Accett

The IATA Training Center in Miami is ACCET Accredited

Miami Training Center Information

Cargo Skills and Procedures (classroom)

Singapore, Singapore (IATA)
11 - 15 September, 2023
Register before 11 Jun, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply.
Please register by 21 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172481
English
USD 1,736
USD 2,232
Regular
USD 2,480

Cargo Skills and Procedures (classroom)

Switzerland, Geneva (IATA)
16 - 20 October, 2023
Register before 16 Jul, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply.
Please register by 25 Sep
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172153
English
USD 1,736
USD 2,232
Regular
USD 2,480

Cargo Skills and Procedures (classroom)

Hong Kong SAR, China (IATA)
11 - 15 December, 2023
Register before 10 Sep, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply.
Please register by 20 Nov
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 171773
English
USD 1,736
USD 2,232
Regular
USD 2,480

What you will learn

Upon completion of this course you will be able to:

  • Understand the specific air cargo ‘language’ and terms
  • Outline the end-to-end process overview of air cargo transportation from booking up to delivery to the consignee
  • Use IATA’s The Air Cargo Tariff and Rules (TACT) manuals for specific country and carrier regulations
  • Apply the correct cargo acceptance procedures
  • Understand the conditions of carriage
  • Complete an air waybill, the official contract of carriage
  • Calculate air transportation charges
  • Provide a basic customer service skills set to participants

Course content

The key topics that are covered during this course include:

  • Overview of air cargo industry regulations
  • World geography and calculation of transportation times
  • Aircraft structure, layout, limitation, and Unit Load Device (ULD)
  • Handling facilities
  • Procedures
  • Special cargo
  • Cargo documentation
  • Basic rating
  • Carrier’s liability and valuation
  • Customer service skills

Activities

  • Group exercise
  • Final examination

Who should attend

This course is recommended for:

  • Air cargo professionals
  • Air cargo handling agents
  • Air cargo general sales agents
  • Air cargo forwarders

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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