Cargo Skills and Procedures

5-day (20 hours) LIVE virtual classroom course

Do you want to become an air cargo expert and understand the operational framework and processes to ship cargo by air? Air cargo transportation is all about ensuring critical supply chains are not disrupted, meanwhile guaranteeing the transportation is conducted in a safe and profitable way. At the same time the applicable laws and regulations need to be respected. Over five days you will greatly enhance your knowledge on the complex methods and procedures applied in the global air cargo industry. You will acquire solid cargo knowledge, helping you and your company to face the challenges of your highly competitive working environment.

Course Code: CGC018VCEN01

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.


• The course will take you approximately 20 hours to complete and be held over 5 consecutive days.


• There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.


• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.


• Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

• Recommended level is Entry-level and Intermediate.


• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account. Please have your login details ready.


• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount. The discount will be calculated at the time of payment.

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Upon completion of this course you will be able to:

• Understand the specific air cargo ‘language’ and terms
• Outline the end-to-end process overview of air cargo transportation from booking up to delivery to the consignee
• Use IATA’s The Air Cargo Tariff and Rules (TACT) manuals for specific country and carrier regulations
• Apply the correct cargo acceptance procedures
• Understand the conditions of carriage
• Complete an air waybill, the official contract of carriage
• Calculate air transportation charges
• Provide a basic customer service skills set to participants

The key topics that are covered during this course include:

• Overview of air cargo industry regulations
• World geography and calculation of transportation times
• Aircraft structure, layout, limitation, and Unit Load Device (ULD)
• Handling facilities
• Procedures
• Special cargo
• Cargo documentation
• Basic rating
• Carrier’s liability and valuation
• Customer service skills

This course is recommended for:

• Air cargo professionals
• Air cargo handling agents
• Air cargo general sales agents
• Air cargo forwarders

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.