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IATA Training LIVE virtual classroom courses provide a real-time instructor-led training environment where participants can interact, engage and collaborate in group assignments, with live sessions delivered by a highly qualified IATA Instructor.

Each day of the course will include live interactive virtual classroom sessions requiring your participation, multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.

Some courses include pre-course reading or assignments. Look out for an email from your Training Coordinator a week before the course start date with more details.

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Get ready for your virtual class!

  • Please join the virtual classroom 10 minutes before the scheduled start time to check your audio settings.
  • Close your email and any other open windows, programs or apps
  • Make sure to keep your microphone on mute when you are not talking to minimize the amount of background noise.
  • Make sure to follow the same meeting etiquette that you would follow in a normal class session, meeting or discussion.

For more detailed technical specifications, please read the below:

Hardware requirements

Stable Internet connection
Please make sure you have a stable Internet connection.

Laptop or a desktop computer
It is strongly recommended to use a laptop or computer to participate, as it will allow you to have and use the full range of tools required for the training.

Microphone / Headset
You will need a microphone for an audio chat. It is recommended to use a headset (with a microphone attached) for better sound quality and to minimize the background noise

Webcam
For DGR courses webcams are required for the exams, otherwise, they are optional, but still recommended. Your instructor may require you to start your video during the training session.

Test your audio and video settings
It’s a good idea to test your headset, video and microphone before joining the training or exam session.

Zoom Meetings

For virtual classrooms hosted on the Zoom Meetings app. Please download and install Zoom for desktop to benefit from all the functionalities. 

Zoom technical requirements

Getting started:

Do you need an account to use Zoom?

Troubleshooting: