In IATA’s Managing and Engaging Stakeholders in a Changing Environment course, you will learn how to evaluate and manage your response to the ever-shifting environment endured by the aviation industry over the last few years. Despite these challenges, the industry continues to manage and coordinate operations through significant regional and global events: airspace restrictions, the coronavirus pandemic, and the restructuring of airline fleets and network strategies. Over 4 days, through discussions and instruction, which will require your participation, you will be able to identify and apply skills that will enhance your engagement with stakeholders, drive and support change through effective communication to help you collaborate with colleagues from within the airline industry.
Course Code: TALM-73
To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.
Upon completing this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.