Take advantage of these carefully selected courses for passenger handling at a reduced bundle price. The combination of topics offers a detailed introduction to the role of passenger services agent with a focus on procedures and customer service. Both courses reflect the latest standards and recommended practices based on IATA Airport Handling Manual and Ground Operations Manual (AHM & IGOM). After successfully completing each course, participants receive an IATA Certificate for each course in the bundle.
Course Code: BALP-51
These courses will be provided as part of this bundle:
Important: Please note that if you are purchasing the course bundle for more than one person, you must create a User Account for each individual. Registration and payment must be done through each User Account. You cannot use one User Account to purchase course bundles for multiple individuals. However, you may pay for multiple individuals by one credit card or bank transfer through each individual’s User Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order.
Upon completion of these courses you will be able to:
These courses are recommended for:
Upon successful completion of each of the exam/assessments for the courses included in this bundle, you will be awarded a Certificate that you can print for your records.