Sustainability Communication Strategies (classroom)

You can also take this course online in a LIVE virtual classroom setting:

About the course

1-day (8 hours) classroom course

Learn how to deal with misconceptions regarding aviation and flying. This course will guide you through the different stages of building a successful sustainability communications strategy for passengers, co-workers or other stakeholders of an airline. It will equip you with useful resources and allow you to practice your own communications and influencers skills.

Download the Outline

Course Code: TALG-99

Course format

  • This classroom course provides 1 day (8 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment.


  • Recommended level is Entry-level and Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Sustainability Communication Strategies (classroom)

United States, Miami (IATA, ACCET Accredited)
30 August, 2022
Register before 09 Aug, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 09 Aug
All prices are before tax and include applicable discounts.
Class no: 148600
USD 619
USD 824
USD 927


The IATA Training Center in Miami is ACCET Accredited

A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).

To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.

Miami Training Center Information

What you will learn

Upon completing this course you will be able to:

  • Explain why environmental (mis)perception matters for aviation
  • Analyze and describe airlines initiatives set to address the misperception of aviation and environment
  • Explore strategies to communicate effectively to combat misperception and foster trust in the environmental efforts of aviation

Course content

The key topics that are covered during this course include:

  • Climate change
  • Environmental perceptions in aviation
  • Perceptions and policies
  • Greenwashing

Who should attend

This course is recommended for:

  • Aviation professionals interested in sustainability
  • Environmental managers
  • Sustainability managers
  • Marketing and communications professionals

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Environmental Sustainability Champion Diploma

A blend of courses to help you to start on your road to environmental sustainability and gain a full understanding of the challenges that aviation is facing, ranging from carbon emissions, human and wildlife trafficking, including the public perception of aviation and greenwashing.

  • English

Environmental Sustainability Practitioner Diploma

You will learn through a hands-on course how to design a sustainability strategy, explore more about environmental management systems and gain a good understanding of how carbon markets work, all of which are key elements in reducing a company’s environmental impact.

  • English

Environmental Sustainability Expert Diploma

Build on your environmental and sustainability knowledge with this in-depth aviation-focused diploma. Three mandatory courses have been developed especially to take your expertise to the next level.

  • English

Need Help?

We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies help page for complete information.