Sustainability Communication Strategies (classroom)



Did you know you can also take this course online? Find a session and register using the VIRTUAL CLASSROOM schedule

Did you know that in the past 3 years, 24 participants from 20 countries have taken this course with IATA?

About the course

1-day (8 hours) classroom course

IATA Sustainability Communication Strategies aviation training course

Learn how to deal with misconceptions regarding aviation and flying. This course will guide you through the different stages of building a successful sustainability communications strategy for passengers, co-workers or other stakeholders of an airline. It will equip you with useful resources and allow you to practice your own communications and influencers skills.

Download the Outline

Course Code: TALG-99

Course format


  • Recommended level is Entry-level and Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

There are no scheduled classes at the moment

What you will learn

Upon completing this course you will be able to:

  • Explain why environmental (mis)perception matters for aviation
  • Analyze and describe airlines initiatives set to address the misperception of aviation and environment
  • Explore strategies to communicate effectively to combat misperception and foster trust in the environmental efforts of aviation

Course content

The key topics that are covered during this course include:

  • Climate change
  • Environmental perceptions in aviation
  • Perceptions and policies
  • Greenwashing

Who should attend

This course is recommended for:

  • Aviation professionals interested in sustainability
  • Environmental managers
  • Sustainability managers
  • Marketing and communications professionals

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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